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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Samuel A.
1 Jun 2025
Verified reviewA very good place to buy your dream car
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Paul A.
1 Jun 2025
Verified reviewDealt with shayne he was very helpful Not pushy And happy to explain everything in great detail This was our first time purchasing a new car and certainly glad we took this route Can't thank shayne enough for all his help and patience in sorting out our details
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Dragos A.
1 Jun 2025
Verified reviewVertu Honda Bikes Grantham were fantastic! Jamie was spot on — professional, efficient, and made everything happen quickly. Despite it being a bank holiday, the sale was completed swiftly, and I was able to ride the motorcycle out of the dealership in under an hour. Couldn't have asked for a smoother experience!
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Ken A.
1 Jun 2025
Verified reviewi found Vertu motorcycles to be very friendly and infomative, and always happy to help.
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Joanne A.
1 Jun 2025
Verified reviewProfessional and friendly service. Got exactly what I needed. Everything explained properly and aftercare given
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Nigel A.
1 Jun 2025
Verified reviewFirst class service from start to finish and beyond. Communication and clarity of the process was amazing. Can't recommend these guys highly enough. Our Sales person Jess was simply brilliant👍👍👍
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Jacob A.
1 Jun 2025
Verified reviewVertu Skoda Derby staff were good because Courtney was great and helped me get the right car. Ryan was also helpful when I picked up the keys. Ben clearly runs a great sales team
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Caroline A.
1 Jun 2025
Verified reviewAlex, listened to what I required in a car and was very knowledgeable regarding car specifications and information regarding finance options. Alex is very polite, professional and an asset to the Ford Sales Team. Thank you.
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Mike A.
1 Jun 2025
Verified reviewVery good
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Dean thorpe A.
1 Jun 2025
Verified reviewI bought a new shape skoda superb. The car is amazing 100% satisfied
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Anne A.
1 Jun 2025
Verified reviewI took my car into Vertu Macclesfield for it's usual service, noticed the new Mokka and decided to go for it. The staff were great (as always) and the whole process was so easy. I was kept updated and informed throughout the whole process. Big shout out to Paul who sold me the car, his care and consideration throughout the whole process was amazing. This is my fifth car from Vauxhall Macclesfield, so they must be doing something right.
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Wendy A.
31 May 2025
Verified reviewExcellent service
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Robert A.
31 May 2025
Verified reviewfrom start to finnish very helpful in everything and I would recommend to anyone
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Charlotte A.
31 May 2025
Verified reviewI was extremely satisfied with the wonderful customer service at this branch.
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Kurt A.
31 May 2025
Verified reviewFantastic service from Navid and Elton. Highly recommend
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Paul A.
31 May 2025
Verified reviewFriendly, very helpful and listened to my needs in a new vehicle
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Ronald shutt A.
31 May 2025
Verified reviewsalesmangod at explaining all services offered at this dealership but was not pushy
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Tracy A.
31 May 2025
Verified reviewbut the salesman could have kept us updated throught the purchase and contacted me after the use of the car
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N. A.
31 May 2025
Verified reviewAn overall positive pleasant experience.
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Nigel A.
31 May 2025
Verified reviewI'd definitely recommend Vertu Honda Derby because the salesman (Max Bates) went above and beyond to source the spec of car i was looking for..all stages of the buying process were explained and the car is as close to perfect as i could get...all together a stress free and enjoyable experience.all the finance was dealt with online and by phone..the only reason i wont be using Vertu Derby to service my car is because i live in plymouth..so i'll be using my local Vertu as its literally 3 minutes from my house...i would like to take this opportunity to thank Max and everyone at Vertu Derby for making this such a pleasant experience
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