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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Richard A.
4 Jun 2025
Verified reviewNice staff and very straight forward to do business with
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Michael A.
4 Jun 2025
Verified reviewVertu Ford Cheltenham were really helpful and I'd recommend them simply because.... because the sales team from start to finish were professional, approachable, explained the process, the documentation so it was easily understandable. Because, even when there were slight issues with the finance provider, the team didn't get flustered but dealt with the issue quickly and professionally. Ros was especially great, a true asset to Vertu. Only place I'll be buying a car from in the future.
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Phil A.
4 Jun 2025
Verified reviewGreat service all round. Lazar was great help and very knowledgable. Thanks
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Gemma A.
4 Jun 2025
Verified reviewGreat service both pre and post sake. Very friendly competent sales and service team
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Steve A.
4 Jun 2025
Verified reviewAfter much research we settled on a vehicle, our contact Natalia Szczebra at Crewe was brilliant in helping us, from first contact to handover and even a few questions we had after handover. A great asset to the company
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Joe A.
3 Jun 2025
Verified reviewI didn't navigate anything. I collected the bike myself. I have always been happy with the level of service and after sales service.
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Les howarth A.
3 Jun 2025
Verified reviewVery business orientated
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David A.
3 Jun 2025
Verified reviewGreat experience of buying a car, Vertu went above and beyond from start to finish, no pushy sales representative's, listened to our needs. Car we purchased is brilliant
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Luke A.
3 Jun 2025
Verified reviewEasy to use
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Carol A.
3 Jun 2025
Verified reviewAmazing service.
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Leila collis A.
3 Jun 2025
Verified reviewReally good customer service love the car
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Sophie A.
3 Jun 2025
Verified reviewIt is a very good service.
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M. A.
3 Jun 2025
Verified reviewPart exchange value of our trade in was robbery but without the violence .the sales person keyleigh was excellent throughout 10/10.
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P. A.
3 Jun 2025
Verified reviewThe service was very helpful!
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John A.
3 Jun 2025
Verified reviewI had a positive experience with Paul Bilton at Vertu in Darlington.
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Simon A.
2 Jun 2025
Verified reviewI'd recommend Vertu Renault Nottingham to a friend because they understand what you want and deliver.
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Phillip sanderson A.
2 Jun 2025
Verified reviewExcellent service from start to the completion of the sale. William was 1st class.
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Michael A.
2 Jun 2025
Verified reviewNavigation was clear, Tony was friendly and very helpful. Site was clean and welcoming.
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Oliver A.
2 Jun 2025
Verified reviewA friendly, professional service through Colin from start to finish made my car purchase easy and stress free with no sales pressure
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R. A.
2 Jun 2025
Verified reviewNothing was too much for them
Reviews displayed in chronological order
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