What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10575 reviews published in total and an average rating of 4.9 stars.

Total: 10 575 reviews since 27/01/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.9

Based on 2 114 reviews from the last 12 months

5

95%
4

5%
3

1%
2

<1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Team expertise

1,639 reviews mention our team's expertise, with 99% positive feedback.

"The sales representative Luke has been very helpful and friendly."

"Excellent wel informed and considerate"

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

Friendliness & courtesy

1,019 reviews mention our friendliness and courtesy, with 98% positive feedback.

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

"good customer service, extremely good salesman"

Responsiveness

541 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

1 ★

2 ★

3 ★

4 ★

5 ★

Alan A.
13 Jun 2025
Verified review
Collected and verified by Verified Reviews
Exeter Vertu Hyundai have been great throughout my purchase of 2nd hand car. It was beautifully cleaned when I collected it and looked almost new!
Experience from: 5 Jun 2025
Victoria A.
6 Jun 2025
Verified review
Collected and verified by Verified Reviews
I would recommend Renault Leicester because of their excellent customer service. Steve really looked after us and couldn't have been more accommodating- it made the whole experience feel very personalised and stress free.
Experience from: 5 Jun 2025
Roy A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
ABSOLUTELY Fantastic staff/all dealings excellent
Experience from: 4 Jun 2025
Andrew A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
Let down by the PDI.went on a journey day after purchase and had to buy 2litres of oil.not Evan touching minimum.Also paid for paint protection and the roof hadn't even been cleaned.
Experience from: 4 Jun 2025
Michael A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
All good, nothing not to like
Experience from: 4 Jun 2025
C. A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
they explain purchase steps clearly
Experience from: 4 Jun 2025
R. A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
Simple to use
Experience from: 4 Jun 2025
Kevin A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
The service I received at Vertu BMW Teesside was excellent. The whole process of buying my vehicle was straightforward and hassle-free. The team were helpful, knowledgeable, and made everything run smoothly from start to finish. I would definitely recommend them to anyone looking for a great experience when purchasing a car.
Experience from: 4 Jun 2025
Simon A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
very good
Experience from: 4 Jun 2025
R. A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
Easy to use
Experience from: 4 Jun 2025
Stuart A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
Very professional company to deal with and didn't pressure me to buy a car, which was great.
Experience from: 4 Jun 2025
Robert A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
site ok no problem
Experience from: 4 Jun 2025
Julie A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
Excellent and friendly experience 👌
Experience from: 4 Jun 2025
Gill A.
5 Jun 2025
Verified review
Collected and verified by Verified Reviews
I was very impressed with the friendly, professional service I received throughout the whole car buying process. Thank you.
Experience from: 4 Jun 2025
Jane allen A.
4 Jun 2025
Verified review
Collected and verified by Verified Reviews
Extremely pleased with our purchase of our car. Having seen the car at another Honda Vertu garage online, it was brought to our local branch to be test driven and we were very pleased. The service we have received at the time and since has been 1st class. This is the 3rd car purchased from this Branch formally Hepworth Honda, same staff and new staff are always very polite and understanding. Thankyou to Habib and Paul for looking after us . Highly Recommend
Experience from: 3 Jun 2025
Alan morgan A.
4 Jun 2025
Verified review
Collected and verified by Verified Reviews
Just the job " great to deal with Good after sales service !
Experience from: 3 Jun 2025
K. A.
4 Jun 2025
Verified review
Collected and verified by Verified Reviews
Great customer service. Adil showed me the car, helped to sort the finance. Great communication.
Experience from: 3 Jun 2025
Sarah A.
4 Jun 2025
Verified review
Collected and verified by Verified Reviews
I am having issues with the sat navigation and everything through the USB from my phone but the car is booked in for Thursday
Experience from: 3 Jun 2025
Robert macaskill A.
4 Jun 2025
Verified review
Collected and verified by Verified Reviews
I will give a 10 out of 10 for professionalism of all staff involved with this sale especially Leon Smith initially on the phone and Gina for her expertise on the hand over, I would recommend Vertu to anyone who was looking for a car.
Experience from: 3 Jun 2025
Adam A.
4 Jun 2025
Verified review
Collected and verified by Verified Reviews
I was happy with the service at Vertu Vauxhall Keighley because Lewis was friendly, helped explain things well, kept us informed wasn't too pushy. A very good salesperson but also customer service.
Experience from: 3 Jun 2025