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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Peter A.
13 Jun 2025
Verified reviewEverything was excellent.
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Stuart graham A.
13 Jun 2025
Verified reviewVery good, great service. I would recommend.
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Paul A.
13 Jun 2025
Verified reviewVery Good
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Jillian A.
13 Jun 2025
Verified reviewI would happily send my children to Nissan Ilkeston to buy a car, the staff, service and care are wonderful, taking every need into account when advising and informing clients!
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Lucian A.
13 Jun 2025
Verified reviewSo happy thank you NISSAN VERTU
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David A.
13 Jun 2025
Verified reviewExcellent, no-pressure knowledgeable sales people and a simple and hassle-free process
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Johnny A.
13 Jun 2025
Verified reviewAn overall great car purchasing experience from the intial viewing to the sales completion.
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Sultan maiyaki A.
13 Jun 2025
Verified reviewVery nice service
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David A.
13 Jun 2025
Verified reviewVertu team provided excellent service and an excellent clean car
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Norman A.
13 Jun 2025
Verified reviewExcellent service from start to finish.
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Damian travis A.
13 Jun 2025
Verified reviewExcellent customer service. Found us the right car at the right price and everything was as described.
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Richard A.
13 Jun 2025
Verified reviewI'd endorse Vertu BMW Motorrad Shipley because the quality and choice of bikes is 2nd to none. However, the aftersales seems a bit lacking. I requested by email, an appointment to have the clutch lever / biting point looked at. That was on the 23rd May..as if today, 5th June, I'm still waiting for a reply.
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Wasim A.
13 Jun 2025
Verified reviewIt was few checks which were missing or delayed before the vehicle went on sale. These proceedure/ documents were overlooked by the management although rectified later but created an unpleasant feeling at the start of buying a car.
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Paul A.
13 Jun 2025
Verified reviewVertu Land Rover Bradford were really helpful and even after a misunderstanding on both sides, they went out of way to put things right. They found me the right vehicle that ticked all the boxes. Gemma and Mark particularly were exceptional in their professional approach, they couldn't have done anymore to make me and the family happy. Thank you Vertu Land Rover Bradford 😀
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Sharon A.
13 Jun 2025
Verified reviewFrom the initial contact with Keith , the whole process was comfortable and understandable. No hard sell , made sure everything we required was met within the car we purchased. All the staff have been friendly and approachable.
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Ann A.
13 Jun 2025
Verified reviewPatrick was great and helped me find the exact car I wanted!
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N. A.
13 Jun 2025
Verified reviewJust purchase my new vehicle from Vertu Ford Birmingham, Bristol Steet. I'm very happy with the vehicle I purchased and the sales person I delt specifically. He provided great service, clear concise communication and no hard sell of any additional services, was focused on my needs throughout the process.
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Julie A.
13 Jun 2025
Verified reviewFantastic customer service.
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Marc A.
13 Jun 2025
Verified reviewExcellent service from start to finish. 10/10 to Anthony H who was very helpful with everything we asked/wanted. Would definitely recommend
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Sultan A.
13 Jun 2025
Verified reviewHighly recommended. The service is second to none. The whole process was easy and efficient. Very happy with the level of service received.
Reviews displayed in chronological order
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