Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Dane A.
18 Jun 2025
Verified reviewAll the information and assistance I requested at Vertu Hyundai Nottingham was provided to me, and any help I needed was offered by their staff members, including management. Delivery was straight to my house within quick succession at a time that was convenient for me
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Luke A.
18 Jun 2025
Verified reviewMy experience at Vertu Ford West Bromwich was positive because the salesperson will was great, showed me everything about the car I wanted. He was very helpful. 1 issue is that it was mentioned my car had front sensors but that spec actually doesn't, I was due a call from service but nothing as of yet, I'd like either abit of compensation or for them to be fitted.
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Michelle A.
18 Jun 2025
Verified reviewFantastic service, an enjoyable experience, no pushy sales and lovely staff! Will definitely recommend!
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Silvio A.
18 Jun 2025
Verified reviewRenault Vertu Nottingham is a place were you feel at home.
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David brown A.
18 Jun 2025
Verified reviewExcellent service throughout the whole process
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Richard A.
18 Jun 2025
Verified reviewNavigation of the website was very easy to use, top class service as always from Vertu Motors Cheltenham.
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Darren A.
18 Jun 2025
Verified reviewgreat team recommend using dean who looked after us throughout the process
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Alesha A.
18 Jun 2025
Verified reviewGreat place to purchase a vehicle everything was mechanically great with my used vehicle. To get 5 stars I would have loved if the little details which needed replacing in the car had been handled before I collected it. Though, they have been great in getting it sorted now
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Cristian A.
18 Jun 2025
Verified reviewI didn't browse the site, but the customer service is ok.
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Dan A.
18 Jun 2025
Verified reviewPete, the sales person was so brilliant at getting us the best car and finance plan for what we needed, we couldn't be happier.
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Ganindu ranaweera A.
18 Jun 2025
Verified reviewMy experience at Vertu Renault Leicester was positive because the service from Sebastian Paul and GM Matthew was great.
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John clarke A.
18 Jun 2025
Verified reviewWe dealt with Charles when purchasing the vehicle, who was very informative on the operation of the vehicle which allowed me to drive it away knowing all the controls etc. His manner and service in general was exemplary.
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James miller A.
17 Jun 2025
Verified reviewVertu Nelson staff are customer friendly and very informative, offering unbiased advice upon the best car deal. I was extremely pleased with my recent purchase, which was made possible by dedicated staff that went above and beyond in finding the perfect vehicle for my needs and to suit my budget.
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Mary A.
17 Jun 2025
Verified reviewHelpful staff and not pushy at all like in other dealerships I went to. Love my car.
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Stephen kettle A.
17 Jun 2025
Verified reviewGreat staff great cars excellent service.
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J. A.
17 Jun 2025
Verified reviewI'd definitely recommend Vertu Hyundai Nottingham to friends and family because , I've already recommended friends who have purchased from you.
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Craig A.
17 Jun 2025
Verified reviewGreat service and friendly staff. Lots of cars to choose from and everything clearly explained without the feeling of being persuaded to go for any particular purchase. Very pleased with the car and good peace of mind having taken the service plan which again was clearly explained. Test drive was a good help in choosing the car and very helpful to have all the controls explained, so much easier then going through the manual. Yes I'm definitely glad I went there.
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Chris A.
17 Jun 2025
Verified reviewSalesman Fitz Martin is very good
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Brian A.
17 Jun 2025
Verified reviewI'm very satisfied with the process of buying my car from Vertu. The sales people were prepared to discuss all issues which made this sale very easy. I'd like to add the car's great!
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Nicholas gale A.
17 Jun 2025
Verified reviewVery good service
Reviews displayed in chronological order