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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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K. A.
17 Jun 2025
Verified reviewI am happy with the car ira reliable and a cheap runner, you cant go wrong with kia its so much peace of mind
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Stan A.
17 Jun 2025
Verified reviewWe were very pleased with the service received when purchasing a replacement car. All staff were friendly & helpful particularly Dan Butler who we dealt with.
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Pamela A.
17 Jun 2025
Verified reviewThe best dealership I've visited and believe me I've been to a few
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Kathy A.
17 Jun 2025
Verified reviewExcellent dealership, helpful and knowledgeable staff. Very happy with purchase made.
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S. A.
17 Jun 2025
Verified reviewI'd definitely recommend Vertu Nissan Darlington because, what an outstanding experience! From the moment I walked in, I felt welcomed and well-informed. The staff went above and beyond to answer all my questions and guide me through the options. They made sure I understood every step, and their commitment to customer satisfaction truly shone through. I drove away with a car I love, feeling confident and completely satisfied. Thank you for making car buying such a positive experience!
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Steven A.
17 Jun 2025
Verified reviewI have bought my last 3 cars from Vertu Kings Norton and each time the process has been easy. Salesman Saon and Manager Michael wete both helpful to work with in finding the car that I wanted. A good experience.
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Leigh A.
17 Jun 2025
Verified reviewI couldn't have asked for a better place to purchase a great car from. From the start everything went great.
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Don A.
17 Jun 2025
Verified reviewI wasn't given the hard sell. The gentleman assessed my real needs and understood not only what I wanted but what I needed, which he was able to find in another Virtue unit in the Midlands. He then orchestrated the delivery of the right vehicle for me to my local dealership.
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Gurdev nandra A.
17 Jun 2025
Verified reviewExcellent Service by Joel in the sales team. Felt we were looked after for all things that we required. Would Highly recommend Toyota Loughborough.
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Vicky A.
17 Jun 2025
Verified reviewvery good
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Lee A.
17 Jun 2025
Verified reviewI dealt with the team at Vertu Huddersfield and would definitely go back - very easy to deal with and a very simple transaction!
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Peter cutting A.
17 Jun 2025
Verified reviewexcellent
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Alan A.
17 Jun 2025
Verified reviewExcellent approach to the sale of the car!
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Malcolm chippindale A.
17 Jun 2025
Verified reviewHighly satisfied with the whole purchase process
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Callum A.
17 Jun 2025
Verified reviewI recently bought a used Ford Fiesta from Vertu Motors Bristol Hyundai, and my experience with the dealership was excellent from start to finish. Zack and Tom done a very good job in taking care of me as an employee just like i was any other customer.They were knowledgeable and transparent, answering all my questions without any pressure or pushy sales tactics. They gave me plenty of time to look over the car and made sure I was comfortable with everything before moving forward. The car was exactly as described—clean, well-presented, and in great condition. The paperwork was handled efficiently, and the whole buying process was straightforward. It’s now been a month since the purchase, and the car has been running perfectly, which reflects well on their quality standards and inspection process. Overall, I’m very happy with both the vehicle and the service I received. I’d definitely recommend Vertu Motors Bristol Hyundai to anyone looking for a reliable used car and a professional, customer-focused dealership experience.
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Andy A.
17 Jun 2025
Verified reviewexcellent all round
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Natalie A.
17 Jun 2025
Verified reviewGreat experience - extremely happy with the service and my car! Ben and Tom at Crewe were really helpful throughout and I will definitely recommend to friends and family!
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Victor A.
17 Jun 2025
Verified reviewvery good
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D. A.
17 Jun 2025
Verified reviewExcellent all round
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Melvyn A.
17 Jun 2025
Verified reviewWe were looked after very well throughout the process which ended with our purchase of the vehicle that we wanted.
Reviews displayed in chronological order
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