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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Chris A.
5 Jul 2025
Verified reviewAll aspects of sale were first class
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Shibu chakkoria A.
5 Jul 2025
Verified reviewIt was easy and clear to understand with most important required details for shortlisting and comparing cars easy
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Joe woods A.
5 Jul 2025
Verified reviewGreat selection of cars, the vehicle we purchased was procured and delivered within 7 days of order
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Emma A.
5 Jul 2025
Verified reviewThe experience at Vertu Kia Nottingham was outstanding because the staff were all friendly and knowledgeable, I didn't feel pressured at any point during my visit with them. Pietro was an amazing salesman and treat us with respect, kindness and made us feel not only welcomed but looked after to the highest level. The whole team made sure we were happy throughout our entire time within the dealership and went so far above the norm. I would highly recommend to anyone who needs a car and will be very happy to return to them in the future.
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Claire A.
5 Jul 2025
Verified reviewI was pleased with Vertu Honda Newcastle and would recommend them because jack heads was a lovely lad very friendly and helpful and just said it how it was without unnecessary salesman talk .
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Raman A.
5 Jul 2025
Verified reviewVertu Toyota Loughborough were great because they were very professional and friendly at all times. Although I bought my car by seeing just the specs and video. It turned out be exactly how I thought.
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Chris jones A.
5 Jul 2025
Verified reviewMy experience at Vertu Ford Birmingham CV was cracking because dealt with Sean in commercial vehicles and he was more than helpful. We had a couple of speedbumps due to paperwork and Sean did his very best to get them all sorted! Overall excellent experience
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Lee A.
5 Jul 2025
Verified reviewGood
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Gemma A.
5 Jul 2025
Verified reviewI was involved in a car accident a few months ago and needed to get a new car. Saw an MG online and decided that weekend to go and have a look. Blake honenstly was amazing ! So friendly, acommidating and overall amazing. He took his time to explain everything and let me take my own pace with everything. I left that day feeling absolutley over the moon. The hnadover was great, he sat with me for a good 20 minutes going over everything and making sure I was 100% comfortable for I left. He jas also been in contact since to see if everything has been ok. Wluld highly recommend !
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D. A.
5 Jul 2025
Verified reviewThe customer service was excellent and it was a personal, friendly but professional service. The whole process was straightforward and easy.
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Dave A.
5 Jul 2025
Verified reviewI'm very satisfied with Vertu Banbury I've had several cars from them never a problem would recommend to anybody
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L. A.
5 Jul 2025
Verified reviewVery satisfied. Great service
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Neil A.
5 Jul 2025
Verified reviewExcellent customer service and detailed explanations
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Johnr A.
5 Jul 2025
Verified reviewvery good customer service .
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Howard A.
5 Jul 2025
Verified reviewWould definitely use Vertu again, helpful and polite stafff
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D. A.
5 Jul 2025
Verified reviewHappy with service
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David A.
5 Jul 2025
Verified reviewA pleasurable purchasing experience, no pressure to buy and all Vertu products explained clearly in detail by the excellent salesperson
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Ayten A.
5 Jul 2025
Verified reviewGreat customer service.
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David A.
5 Jul 2025
Verified reviewVery satisfied with all aspects of the purchase and the attention of the sales staff particularly Elliot.
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Daniel A.
5 Jul 2025
Verified revieweasy to use website
Reviews displayed in chronological order
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