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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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E. A.
5 Jul 2025
Verified reviewGreat service and a great overall experience!
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Ken A.
5 Jul 2025
Verified reviewExcellent service from start to finish, we dealt with sales person Andy Brown couldn't fault him in anyway, thanks for the Great service we had ken Ribbans
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Mr-Skoda A.
5 Jul 2025
Verified review(Skoda Scala purchase) I was pleased with Vertu Renault York and would recommend them. Sales process was very straightforward (not hard sell). Answered all my car questions in detail. Colby and Steve D provided regular updates after initial purchase. Colby was excellent with any questions, and went the extra mile with prep of the interior, above what I expected, better than the standard valet. Honestly a great dealership, from someone that has lots of past experience in the sector. Well done to Colby and the team !!!!!!
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David A.
5 Jul 2025
Verified reviewvery good costumer service
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Ali A.
5 Jul 2025
Verified reviewI recently bought my Mini Cooper from Josh, and I honestly can't sing his praises enough! From the moment I walked in, Josh’s friendly, upbeat energy made the whole experience feel special. He is a genuine MINI enthusiast and his passion absolutely shines through. Josh made the process smooth and enjoyable and celebrated with me like it was his own car when I came to collect, only a day and a half later! Its rare to meet someone so full of warmth and positive energy, if I could bottle him up and spread him around, I would! Thank you for making Mini number 8 feel like number 1 again. I’m absolutely in love with my new car and that credit is all yours! 💛🚗✨
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Deborah A.
5 Jul 2025
Verified reviewNo pushy salespeople. Everything was explained in detail by Adam Johnson. Overall an excellent experience and we love our new car. Thank you.
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Cathy A.
5 Jul 2025
Verified reviewThe customer service was excellent. James Ross dealt with our purchase from start to finish and he was very knowledgeable.
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Debbie A.
5 Jul 2025
Verified reviewFrom the minute I chose the vehicle to the minute it was delivered I was kept up to date by the sales lady.Upon delivery the vehicle was exactly as described in the advert.
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Helen bramley A.
5 Jul 2025
Verified reviewVertu Nissan Stockton were great, Salesperson Meg was excellent, very friendly and helpful. Suggested upgrades that might be helpful without being pushy. Few teething issues with the electrics but I have booked the car in to be inspected and received good customer service with that too.
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K. A.
5 Jul 2025
Verified reviewAn excellent service with a great knowledge of the product. Also took time to ensure that we were choosing the right car for our needs.
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Brian A.
5 Jul 2025
Verified reviewThe service was exceptional I couldn't fault their attitude and information.
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Terence moore A.
5 Jul 2025
Verified reviewIt was a great salesman was very good and very polite not pushy at all answering all my questions overall was a pleasure to do busy there
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S. A.
28 Jun 2025
Verified reviewVish and the Vertu team were knowledgeable and made buying a new car a pleasure.
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Neil A.
28 Jun 2025
Verified reviewGood car great service staff very helpful
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S. A.
28 Jun 2025
Verified reviewI would recommend Vertu Renault Leicester to friends and family because Vish explained everything well and made the purchase simple. He was a pleasure to deal with all the way through.
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Sarah A.
28 Jun 2025
Verified reviewExcellent sales team, would highly recommend.
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Bruce dale A.
28 Jun 2025
Verified reviewReally recommend this dealership. Very pleased indeed.
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Colin A.
28 Jun 2025
Verified reviewFantastic service 10 / 10 Ben is brilliant
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Julie A.
28 Jun 2025
Verified reviewJust great customer service from start to picking up the car. Quinten atvthe vanbury branch was very professional, knew what I was looking for and found the ideal car for me. Have purchased from Vertu before, and would highly recommend them . Excellent first class service.
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Les A.
28 Jun 2025
Verified reviewI had a great experience at Vertu Hyundai Silverlink when buying my vehicle, Dan was great and everything was explained well with nothing hidden. They came across as wanting to help and wanting my business unlike some of car sales places we visited and would be more than happy to recommend
Reviews displayed in chronological order
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