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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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David A.
5 Jul 2025
Verified reviewVery good all round
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Emily A.
5 Jul 2025
Verified reviewMy first experience with vertu vauxhall was nothing other than amazing. From the beginning to the very end, the staff (Natalia, Geoff and Harriet) were so lovely, so patient helpful and not pressurising at all for me to make a decision. The car was spotless inside and out and I would happily go back there again for another car.
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Gareth A.
5 Jul 2025
Verified reviewNice clean environment, knowledgeable friendly staff. Offered a test drive, loved the car, now own the car
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Bryn A.
5 Jul 2025
Verified reviewI'd recommend Vertu Ford Gloucester to anyone because the service provided in the dealership and aftercare is of top standard. They are always there to help with queries and stop at nothing for customer satisfaction.
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Louise ramsay A.
5 Jul 2025
Verified reviewReally excellent service from Abi at Vertu Nottingham. I was buying remotely (I live in Glasgow and chose delivery), and Abi completely put my mind at rest. She sent me a personalised video, the dealer sorted out any small issues I noted at no extra cost and the car was delivered in impeccable condition on a date that suited me. I couldn't recommend them more.
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Eric A.
5 Jul 2025
Verified reviewGet a wrap around service from Mini York. Cameron was very helpful and had great product knowledge.
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Maurice A.
5 Jul 2025
Verified reviewGood situation, plenty of customer parking.Showroom well set out good choice of vehicles ,all imaculateley presented. Delivery arranged around my circumstances, handover very well handled.
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Glenn A.
5 Jul 2025
Verified reviewGood overall service with no presuure
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Louise A.
5 Jul 2025
Verified reviewstaff very friendly and made the process very easy
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Teresa ho A.
5 Jul 2025
Verified reviewi always have my car service and MOT there. The service manager, Jonathan always tries to help the best he can, the car is always ready on time every time. Buying a used car from them was very straightforward. Beth and Keith looked after me through the sale. Explained everything clearly and answered all my questions. no presser at all.
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Ray and tracy finlay A.
5 Jul 2025
Verified reviewHaving bought a previous car here, we were very impressed by the staff there and how professional, yet friendly, they were. We received the exact same service again. Everything explained in detail about cars we looked at and nothing was too much bother. We bought a new car again and would highly recommend this sales garage. Can't praise them highly enough.
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Julie A.
5 Jul 2025
Verified reviewLove my new car from Vertu Derby, the Sales Person I dealt with was Fitz, I would definitely recommend him too, a lovely guy.
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Balr A.
5 Jul 2025
Verified reviewI visited Vertu Nissan Northampton as our local dealer did not have the car I was looking for. I was greeted by Will (without intro) as he remembered us from an earlier call. The overall experience was positive, non pressured and pleasant. Whilst this dealership is an hour drive, I would be happy to visit again for future vehicles.
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Paul donnelly A.
5 Jul 2025
Verified reviewsuper service michael howard was great from start to finish
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Stuart A.
5 Jul 2025
Verified reviewGreat, easy 5 stars. Thanks William absolutely love my new car.
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Livio A.
5 Jul 2025
Verified reviewEverything was first class ... faultless
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Brian A.
5 Jul 2025
Verified reviewTop people
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G. A.
5 Jul 2025
Verified reviewExcellent service and friendly team
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A. A.
5 Jul 2025
Verified reviewNo hassle, friendly team and good range of cars
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Jenn A.
5 Jul 2025
Verified reviewExcellent customer service
Reviews displayed in chronological order
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