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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Nigel A.
7 Jul 2025
Verified reviewBought my car from Vertu Redditch and was very helpful with what i needed.
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Paul A.
7 Jul 2025
Verified reviewexcellant service throughout would highly reccomend
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Rebecca A.
6 Jul 2025
Verified reviewThe team at Vertu were welcoming and helpful. Whole process was easy and stress free. Harry was exceptional!
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Caroline A.
6 Jul 2025
Verified reviewMillie sales rep was so helpful always ready to answer any questions I had, happy to explain all the different app I could use with the car I purchased
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S. A.
6 Jul 2025
Verified reviewCustomer service by Jamie was impeccable. He was friendly, informative and extremely helpful. Good communication.
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Donald hardie A.
6 Jul 2025
Verified reviewExcellent customer care to keep you smiling
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Darshaka A.
5 Jul 2025
Verified reviewVertu Toyota Leicester were great because their customer service from the second we walked through the front door till driving the car off was absolutely great.
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Mark A.
5 Jul 2025
Verified reviewExcellent service all round
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Su A.
5 Jul 2025
Verified reviewGreat, attentive, patient, considerate
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Anthony peel A.
5 Jul 2025
Verified reviewGreat service Ryan was very helpful
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Nei A.
5 Jul 2025
Verified reviewExcellent service every question answered by Shaun and no pressure sales pitch.
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R. A.
5 Jul 2025
Verified reviewThe experience at Vertu Ford Bromley was great because I had great service from Phil. The range of cars he showed me and the ease of the transaction were brilliant and much appreciated. He even delivered the car to my house which was so helpful! Thank you!
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C. A.
5 Jul 2025
Verified reviewOverall worked well, but a bit confusing as there were two sites that seemed to do different things
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Joanna A.
5 Jul 2025
Verified reviewI have used this dealership for years and always found them very professional, considerate and friendly. Would highly recommend.
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J. A.
5 Jul 2025
Verified reviewAll dealings with Will again, as he is very knowledgeable and friendly whilst being professional. He was very understanding on my test drive as I had not driven an automatic for decades.
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Z a A.
5 Jul 2025
Verified reviewI would recommend Vertu Citroen Derby to friends and family because i bought the car through website, was sent a video link to show the condition of car, not till I was satisfied the purchase go ahead.
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Jon A.
5 Jul 2025
Verified reviewThe sales representative Amir dealt with our purchase. He was very professional and knowledgeable regarding the car we where interested in. The whole buying experience was relaxed and progressed very smoothly. It was a pleasure to deal with Amir at vertu Bolton...
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Julie A.
5 Jul 2025
Verified reviewPolite, professional and knowledgeable, nothing too much much trouble.
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Luke A.
5 Jul 2025
Verified reviewVery helpful and reliable, was shown all the information about the car before purchasing and was helpful throughout and after the process
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Brian A.
5 Jul 2025
Verified reviewVery professional company
Reviews displayed in chronological order
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