Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Neil A.
9 Jul 2025
Verified reviewAll Good, Mikey was no problem to deal with,,, Need battery issue sorted ASAP!!!
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David A.
9 Jul 2025
Verified reviewMegan was very helpful throughout the process of buying a used Defender from Vertu Bolton
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Jesse A.
9 Jul 2025
Verified reviewAn utterly brilliant and eye opening experience buying my Cupra Formentor. A simple call to identify the car I wanted, an appointment scheduled within the hour and a seamless and very knowledgeable experience with Olly Otton. A fantastic guy who’s honest and personable made buying a car a pleasure. He well and truly looked after me and my partner. I will be the first to admit I was hesitant to do business directly with the dealership due to the perception of higher costs, but I was pleasantly surprised to get a far better deal with top notch service no less. Thank you for your help in making this happen Olly, see you soon!
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Eric A.
9 Jul 2025
Verified reviewthe people i taked to did there best to provide what we wanted
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Willem A.
9 Jul 2025
Verified reviewGreat service from the Doncaster dealership
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E. A.
9 Jul 2025
Verified reviewSales team was outstanding — knowledgeable, approachable
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Lou A.
9 Jul 2025
Verified reviewVertu Hyundai Peterlee were really helpful and I'd recommend them because they were not pushy. Alan was really informative and went out of his way to make sure I was making the right vehicle choice for me. He was very genuine and down to earth. Seek him out next time you visit Peterlee :)
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Monika A.
9 Jul 2025
Verified reviewWe had an amazing experience at Vertu Honda Doncaster. I can certainly recommend them. Professionalism at the highest level.
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John A.
8 Jul 2025
Verified reviewGreat experience and service from your salesperson Andrew
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Victor A.
8 Jul 2025
Verified reviewbad for parking
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John A.
8 Jul 2025
Verified reviewBarry Brown great and caring salesman did everything, nothing was too much trouble also good value and the car is great
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Mary A.
8 Jul 2025
Verified reviewI would highly recommend Vertu motors, they are very professional, are very friendly, and the car was ready to pick up within 7 days. Great service and lovely people.
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N. A.
8 Jul 2025
Verified reviewVery happy
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Kelly A.
8 Jul 2025
Verified reviewI went looking for a certain car but did not have what i wanted instock, but james found one and gotbit deliverd to there shop with an amazing deal im very happy with my purchace and would recommend anyone to go and have a chat when looming for a new car.
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Clair angela rogerson A.
8 Jul 2025
Verified reviewI walked into vertu hexham, I was treated by Simon a lovely man.I told him I was looking for a low milage secondhand car,I had saw 1 on line, he showed me it and then showed me a lower milage car. I INSTANTLY FELL IN LOVE WITH IT. It was the same make as my old car and had all the special add ons I love like heated seats etc exactly what I wanted.From walking in to the show room Simon listened to what I wanted and knew about the cars on the forecourt, he's an excellent salesman. I payed cash so the sale was done the same day, my car was ready to pick up 2 days later gleaming and clean.everything was great even the after sales.i had messed up the digital display and Simon put it right for me god knows what I'd done lol.100%vertu hexham is just a fabulous car dealership i would recommend it again and again.
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Stephen A.
8 Jul 2025
Verified reviewExcellent
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D. A.
8 Jul 2025
Verified reviewVery helpful
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Jonathan scutt A.
8 Jul 2025
Verified reviewGreat customer service, great car and in brillant condition
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Dean A.
8 Jul 2025
Verified reviewexcellent choice of vehicles both on site and on web. Pete at Vertu Worcester was very knowledgeable and guided me thru the full process from initial call to driving away 2 days later.
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Holly A.
7 Jul 2025
Verified reviewAmazing very helpful throughout the whole process of purchasing our vehicle. I would recommend to anyone looking for perfect family car.
Reviews displayed in chronological order