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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Gary A.
12 Jul 2025
Verified reviewAfter spotting the car listed online, I promptly reached out to the dealership. Peter provided a comprehensive overview of the vehicle’s service history and detailed its features. When we arrived in Exeter, we challenged Peter a request: to test drive, purchase, and drive away the same day. Impressively, he delivered—within just three hours, my daughter was thrilled to be leaving with an exceptional car, matched by equally outstanding customer service thanks to Peter
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Peter A.
12 Jul 2025
Verified reviewCustomer service was excellent, prompt, interested and knowledgeable
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Robert A.
12 Jul 2025
Verified reviewThoroughly professional service
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Philip A.
12 Jul 2025
Verified reviewReally great service and well recommended.
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N. A.
12 Jul 2025
Verified reviewReceived my new car in impeccable condition with everything explained clearly, and done efficiently. It was a pleasure.
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Rokeya A.
12 Jul 2025
Verified reviewI am very happy with the great customer service that I received from Navid and Clapton. Navid was my main Sales Advisor throughout the buying process. I highly recommend his expert knowledge and professional. He kept me informed and gave me all the relevant information that needed to make my decision to buy the car. Clapton was very helpful. He is very friendly and professional. I highly recommend the dealership at Chingford.
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David A.
12 Jul 2025
Verified reviewI'd endorse Vertu Ford Redditch because of excellent value for money and professional sales staff.
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Jeanetta A.
12 Jul 2025
Verified reviewIf you find your ideal car on the Vertu website, be assured of a welcome from the dealer! I bought a used car from Vertu Shirley and the pleasant salesman, Claude, and his colleagues made the purchase easy. Their system of logging the details of the vehicle preparation is really useful, enabling other members of staff to clarify aspects with ease.
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Alison A.
11 Jul 2025
Verified reviewEasy
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J. A.
11 Jul 2025
Verified reviewhappy with service
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S. A.
11 Jul 2025
Verified reviewThe experience at Vertu Vauxhall Knaresborough was fantastic because Jack was knowledgeable about the vehicle i was interested in. He made the process easy and painless from start to finish. I went on to recommend Jack and Vauxhall Knaresborough to my daughter who then purchased a similar vehicle. Jack also made this purchase quick and simple for my daughter.
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Terry A.
11 Jul 2025
Verified reviewNissan vertu is not like other garages the salesman was very helpful explained everything in a way i understood well not once was i forced into buying a car i was giving time to choose and decide my next car then vertu salesman attened to all paper work explianed everything as they were completing it asking me every time if it was ok
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Gemma A.
11 Jul 2025
Verified reviewGreat sevice frim james Car is lovely and clean Would definitely recommend
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Kevin A.
11 Jul 2025
Verified reviewExcellent customer service. Treated more like an old friend rather than a customer.
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Nicola A.
11 Jul 2025
Verified reviewI have used this dealership before, so it's very familiar. All the staff seemed to be same as a few years back. Which is always a good sign in my opinion. The sales executive John Daly was fantastic 👏
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Mark A.
10 Jul 2025
Verified reviewAll the way through selecting and purchasing our new car the dealership exceeded expectation. They really care about the customer and truly wanted to make sure we purchased the right car for our needs. They were also very competitive and we would not hesitate recommending them to others.
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Sonya A.
10 Jul 2025
Verified reviewThank you very much for my Qashqai purchase. I was a little nervous buying the car so far away. But I was contacted and informed of all the information on a daily basis. So happy with my car. Thank you Tia Vincent and the team for a great service.
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Leslie A.
10 Jul 2025
Verified reviewI was guided through the process in a very professional way. Every detail explained in a methodical way. Helpful staff.Came away with a lovely car.
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N. A.
10 Jul 2025
Verified reviewAll good
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Emma A.
9 Jul 2025
Verified reviewGreat customer service all round, would recommend.
Reviews displayed in chronological order
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