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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Dave A.
22 Jul 2025
Verified reviewThe delivery cost was higher than expected but otherwise the package was very competitive.
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Andrew A.
22 Jul 2025
Verified reviewThe site was easy to navigate and use, it gave me all the information I needed clearly.
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Thomas A.
22 Jul 2025
Verified reviewHappy with purchase of used car, hassle free and price was comparable with other sites.
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Danielle A.
22 Jul 2025
Verified reviewGreat service throughout!
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S. A.
22 Jul 2025
Verified reviewI appreciate the level of detail provided by the website and the option to "reserve" a car with no long-term commitment to purchase the vehicle
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Adrian A.
22 Jul 2025
Verified reviewI was pleased with Vertu Renault York and would recommend them.
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Dave A.
22 Jul 2025
Verified reviewThey made the whole experience of enjoyable from beginning to end.
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June A.
22 Jul 2025
Verified reviewGreat customer service and friendly staff. Could not do more for you to make the whole process a special event
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Donald A.
22 Jul 2025
Verified reviewAll went well during the purchase process - above average general process
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Mick A.
22 Jul 2025
Verified reviewExcellent professional friendly service
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Andy A.
22 Jul 2025
Verified reviewGreat dealership
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Frances mckerry A.
22 Jul 2025
Verified reviewWould definitely use again
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J. A.
22 Jul 2025
Verified reviewThe service we had especially from the sales person musa klan was excellent he was so helpful polite always made sure we wear happy with what he was doing for us his mannerism was excellent he had a lovely personality would recommend him to anyone
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S. A.
22 Jul 2025
Verified reviewGreat service, friendly sales team, answered all my questions
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Dave willis A.
22 Jul 2025
Verified reviewVery easy process once I had chosen the car great service from sam and very professional, I also got a bit more for my part exchange.
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Kate A.
22 Jul 2025
Verified reviewI'd suggest Vertu Ford Macclesfield to a friend because Tony La Ronde was brilliant. The whole dealership was in all fairness, but Tony was my go to throughout the process. I have a 10month old who accompanied me throughout, which made things slightly more difficult for me and logistically speaking with having to travel an hour with him but Tony was more than happy to work around us & understanding if we were running late! Everyone in the dealership was more than happy to let him crawl around with me to burn some energy & keep him entertained. There was never a feeling of him being too noisy or like I needed to keep him quiet. I'm so pleased with our new car & the part ex offer was the best I had received from three other dealers.
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Archana patwardhan A.
22 Jul 2025
Verified reviewjust 1or 2 things i felt that i was not aware of this vehical is not migrated .how i would know about . i was not not able to use the app to check general things .when i had talk online about then i understand its migration process of vehical. secondly i asked about car manual so i was told use online ,or will get you one but didnt come .i am used to have car manual and see through when i need .other than that people are nice in vertu branch hamilton .And i like my car . i recommend people to get as much as information prior to purchase .rest all good
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Julie A.
15 Jul 2025
Verified reviewFast and efficient service, great car and a great deal! Tony the sales person went above and beyond and made our experience very easy, he was very knowledgeable and clearly very experienced in his field and was able to answer all our questions about the car. Payment & all communication /paperwork was handled very swiftly. A highly reliable and efficient service. Would not hesitate to recommend Vertu Nissan Derby and Tony to our friends and family..
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F. A.
15 Jul 2025
Verified reviewHonda good, monke happy.
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Rebecca A.
15 Jul 2025
Verified reviewSmooth purchase and exchange, great communication and explanation of the process what happens.next ect.
Reviews displayed in chronological order
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