What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10565 reviews published in total and an average rating of 4.9 stars.

Total: 10 565 reviews since 27/01/2023

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4.9

Based on 2 107 reviews from the last 12 months

5

95%
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5%
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Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

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Helpful?

Team expertise

1,639 reviews mention our team's expertise, with 99% positive feedback.

"The sales representative Luke has been very helpful and friendly."

"Excellent wel informed and considerate"

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

Friendliness & courtesy

1,019 reviews mention our friendliness and courtesy, with 98% positive feedback.

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

"good customer service, extremely good salesman"

Responsiveness

541 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

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A. A.
25 Jul 2025
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The staff really took care of me. They were very patient with me.
Experience from: 24 Jul 2025
Lynn A.
25 Jul 2025
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100precent happy with nissan.
Experience from: 24 Jul 2025
Alan A.
25 Jul 2025
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All good here, Jason was very good salesman 👍
Experience from: 24 Jul 2025
Derek A.
25 Jul 2025
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Very satisfied with the process of replace my old car.
Experience from: 24 Jul 2025
Duncan A.
25 Jul 2025
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A great team delivering great customer service from start to finish!
Experience from: 24 Jul 2025
David A.
25 Jul 2025
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All excellant
Experience from: 24 Jul 2025
Malcolm A.
25 Jul 2025
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Superb Customer service from Stefsn, made all transactions easy and answered all my questions professionally and with a smile .
Experience from: 24 Jul 2025
Brian A.
25 Jul 2025
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1st experience and very positive. I will use again.
Experience from: 24 Jul 2025
Phil A.
25 Jul 2025
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They made sure the car and price were right for me and worked hard to make sure my expectations were met and exceeded. Paired my phone and valeted the car and made sure I was happy before driving away.
Experience from: 24 Jul 2025
John A.
24 Jul 2025
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Customer service was excellent. Everything was explained fully and in detail. Also help after sales with explaining and downloading BMW apps.
Experience from: 23 Jul 2025
Debra A.
24 Jul 2025
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no issues at all
Experience from: 24 Jul 2025
Kayleigh A.
24 Jul 2025
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Amazing would recommend
Experience from: 23 Jul 2025
Onofrei A.
24 Jul 2025
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I recently purchased a Mercedes-Benz CLS 350d from Vertu, and I couldn’t be happier with the entire experience. From the very first interaction to the moment I drove off, everything was handled with the utmost professionalism, care, and transparency. A special thank you to Corey, who was incredibly helpful, responsive, and made the whole process smooth and enjoyable. Also, big thanks to the boss behind the scenes – it’s clear that excellence is part of the team culture at Vertu. The car was exactly as described – in perfect condition, fully serviced, and immaculately presented. The service was five-star from start to finish. If you’re looking for a premium vehicle and a dealership you can trust, Vertu is the place to go. Highly recommended!
Experience from: 23 Jul 2025
Jacqueline A.
24 Jul 2025
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Called in as I was passing deal with James how was superb.
Experience from: 23 Jul 2025
Richard A.
24 Jul 2025
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The experience at Vertu Ford Kings Norton was great because Wayne and manager helped not just myself but my partner to purchase the ideal vehicles we wanted, friendly, very clean and tidy through out, A five star rating
Experience from: 23 Jul 2025
Sarah beer A.
24 Jul 2025
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They are very professional, welcoming, gives you all the available options, makes you feel comfortable & honest
Experience from: 23 Jul 2025
Keith A.
24 Jul 2025
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Excellent service with very helpful Ollie and Lewis
Experience from: 23 Jul 2025
Maxine A.
24 Jul 2025
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They were so efficient with what they do.
Experience from: 23 Jul 2025
Mark A.
24 Jul 2025
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Excellent service and support. Georgia their sales agent has been in contact regularly throughout the purchase and post sales support. Gave me faith in the business
Experience from: 23 Jul 2025
Rob A.
24 Jul 2025
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Good selection of cars to look at. Helpful staff, not pushing for a sale.
Experience from: 23 Jul 2025