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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Phil A.
24 Jul 2025
Verified reviewALL GOOD
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Sheila A.
24 Jul 2025
Verified reviewLeehenderson was very helpful from start to finush
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Lee corbishley A.
23 Jul 2025
Verified reviewGreat professional service
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Chris A.
23 Jul 2025
Verified reviewReasonably priced, low mileage cars backed with a dealers warranty. Great personalised service and follow up.
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Andrew brady A.
23 Jul 2025
Verified reviewVery good and clear
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Nathalie A.
23 Jul 2025
Verified reviewVertu Renault Nottingham were great because the staff were extremely helpful, friendly and knowledgeable. Our salesperson Angel was very professional and went above and beyond to meet our needs. We were very satisfied with the deal and service we received .
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Julie canning A.
23 Jul 2025
Verified reviewVery impressed with the service and friendly staff. Saon was very impressive about my needs in the cars.
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S. A.
23 Jul 2025
Verified reviewExcellent customer service
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Robert A.
23 Jul 2025
Verified reviewAll went well from start to finish. Good information all throughout the sale.
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Paul A.
23 Jul 2025
Verified reviewThe whole experience was easy, there was no pressure to purchase as we had actually gone to look at a different car when we saw the one we purchased. The sales rep was respectful and explained everything to us.
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Mr richardson A.
23 Jul 2025
Verified reviewNo negatives
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Phil A.
23 Jul 2025
Verified reviewI found the staff very friendly, professional and courteous with good knowledge of the vehicle I purchased.
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Becky A.
23 Jul 2025
Verified reviewVertu Ford Birmingham were great because the staff were attentive without being pushy. We were welcomed and made to feel comfortable. Damian had a great attitude , joking , and bantering making the purchase and collection process easy.
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Peter A.
23 Jul 2025
Verified reviewVertu exceeded all our expectations..they delivered on everything we required. Even after sales service was spot on. You went in as a customer and came out as a friend
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Jamie A.
23 Jul 2025
Verified reviewgood service from Regan
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Pallavi bhosale A.
23 Jul 2025
Verified reviewFantastic service, highly recommended. Staff was helpful throughout the process and always available to help for any queries.
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David crawford A.
22 Jul 2025
Verified reviewOutstanding customer service.
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John A.
22 Jul 2025
Verified reviewExellent and friendly service
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Richard A.
22 Jul 2025
Verified reviewAlways friendly, professional and honest customer service. No pushy salesmen
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Lee A.
22 Jul 2025
Verified reviewFantastic service, really welcoming. Buy your car off Anthony Hargreaves one of the sales staff, total breeze, professional.
Reviews displayed in chronological order
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