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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Peter A.
3 Aug 2025
Verified reviewHelpful, know thee job and not pushy.
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Becci A.
3 Aug 2025
Verified reviewI'd definitely recommend Vertu Vauxhall Northampton to friends and family because of all their help with my new vehicle. Cacia helped me understand all my options clearly and helped make sure my finance plan worked for me. I love my new car, thank you so much!
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Elizabeth bonney A.
3 Aug 2025
Verified reviewJames the salesman was helpful, supportive, patient and reassuring. Great.
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Heather A.
3 Aug 2025
Verified reviewAndy is a true asset to the team, with a clear passion for providing only the best.
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Mark botto A.
3 Aug 2025
Verified reviewI was pleased with Vertu SEAT Derby and would recommend them because I really rate the Cupra look and I was treated extremely courteously there.
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Claire titcomb A.
3 Aug 2025
Verified reviewI'd definitely recommend Vertu Ford Durham to friends and family because they were very helpful.
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David A.
3 Aug 2025
Verified reviewThis was long distance purchase . The dealership is in Worcester and I live in central Scotland. I was a bit wary of this . Not seeing or test driving the actual car but the salesman andy Russell was great in sending videos of car and explaining and guiding me through the whole process . Everything went so smoothly and the car when delivered was immaculate . The car was exactly what I was looking for and reasonably priced . I am a very happy customer. Thanks andy Russell and thanks to vertu motors
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Jim A.
3 Aug 2025
Verified reviewAn efficient and easy purchase. The delivery to my house was excellent.
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Stuart A.
3 Aug 2025
Verified reviewUnbelievable price and service for the car I selected.
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Philip A.
3 Aug 2025
Verified reviewExcellent service and sales advice, the perfect car and affordable deal for myself, the salesman Tony Allen explained everything thoroughly, one very happy first time customer and will definitely be back when the time is right , my local Vertu Hyundai I always drove by most days my friend recommended I call in after car was stolen and I found perfect replacement so happy with Tucson purchase 😉👍
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Jacqui A.
3 Aug 2025
Verified reviewFantastic service and experience.
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Oshin temitayo olumide A.
3 Aug 2025
Verified reviewBest customer service, reliable and efficient.
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M. A.
3 Aug 2025
Verified reviewSincere service and trustworthy car quality.
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Kevin A.
3 Aug 2025
Verified reviewGREAT
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Latha b kanchivarada A.
3 Aug 2025
Verified reviewExcellent Coustmer service. Thank you!!!
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Jennifer A.
3 Aug 2025
Verified review10/10 experience! Jason was absolutely fantastic, explained everything from start to finish and because of him I will be using this dealer in the future
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Nicola A.
3 Aug 2025
Verified reviewAmazing service
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G. A.
3 Aug 2025
Verified reviewSuperb service , excellent info , love the car.
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Roman A.
3 Aug 2025
Verified reviewI recently purchased a car from Vertu Birmingham, and the experience was fantastic from start to finish. Terence was absolutely amazing - his customer service was of the highest standard. He really took time to listen to what I needed, asked the right questions and worked within my budget without any pressure. Throughout the process, he kept me updated and made everything feel smooth and stress-free. Highly recommended!
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M. A.
3 Aug 2025
Verified reviewI was pleased with Vertu SEAT Derby and would recommend them because I really rate the Cupra look and I was treated extremely courteously there.
Reviews displayed in chronological order
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