Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Sharon A.
8 Aug 2025
Verified reviewExcellent service from shayne at Northampton
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Mark O'Brien A.
8 Aug 2025
Verified reviewgreat selection of vehicles to choose from and the sales team were brilliant especially Alex . great job Vertu would deal with you again anytime
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Luke A.
8 Aug 2025
Verified reviewGreat
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Anthony pointon A.
8 Aug 2025
Verified reviewvery happy with the service and many thanks to Molly Jordan.
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Ann A.
8 Aug 2025
Verified reviewGreat customer service.
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Rashpal A.
8 Aug 2025
Verified reviewWhen we got the car, the car wasn't washed properly. The petrol put in was not the amount I paid for. I didn't even get an apology. Just that that it was too late nothing can be done now.
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Paula A.
8 Aug 2025
Verified reviewI cant recommend Vertu and James the salesperson enough. Buying a car was painless and I felt listened to when it came to the choice of cars on offer.
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Ian A.
8 Aug 2025
Verified reviewReally pleased with the car and the service I received from Andrew and Lee at Vertu Stafford credit to the business
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Simon A.
8 Aug 2025
Verified reviewEasy purchase process
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Jonathan dickens A.
8 Aug 2025
Verified reviewExcellent throughout
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Damian A.
8 Aug 2025
Verified reviewGreat Service from an excellent company and salesperson
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Steven A.
8 Aug 2025
Verified reviewFirst rate
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Victoria A.
3 Aug 2025
Verified reviewTony and the team were fantastic. We have a great car.
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S. A.
3 Aug 2025
Verified reviewGreat customer service
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Susan A.
3 Aug 2025
Verified reviewDid not use the website as Vertu Nissan is local to me.
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Michael A.
3 Aug 2025
Verified reviewGreat standards and quality vehicles
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Maureen A.
3 Aug 2025
Verified reviewEverything was perfect when buying my new car recently I was very happy with everything
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Chris A.
3 Aug 2025
Verified reviewExcellent service told me everything about the van over the phone and via videos. I purchased the van and got it delivered as described . easy
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Martin A.
3 Aug 2025
Verified reviewI dealt with Danielle, very nice lady, friendly, polite, explains things very well, went through everything for me, im not the easiest of customers but she literally did everything in her power to get me the best deal I was looking for. I've dealt with Vertu Citroen Burton before with my previous car, I did that with Tom & Molly, also 2 great sales people. I know some people think car sales people are just after a sales but at Vertu Citroen Burton they actually do go that extra mile to help you. This is the 2nd time dealing with them, im sure not my last, but one of the easiest and friendly dealerships to work with in having a new car.
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Janine A.
3 Aug 2025
Verified reviewSaw the car, loved it, Vertu made the purchase easy despite the distance they are from where we live. We felt valued and it didn't matter thanks to their service with videos etc that we hadn't seen the car before we had it delivered to our door.
Reviews displayed in chronological order