What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10559 reviews published in total and an average rating of 4.9 stars.

Total: 10 559 reviews since 27/01/2023

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4.9

Based on 2 106 reviews from the last 12 months

5

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5%
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Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

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Helpful?

Team expertise

1,639 reviews mention our team's expertise, with 99% positive feedback.

"The sales representative Luke has been very helpful and friendly."

"Excellent wel informed and considerate"

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

Friendliness & courtesy

1,019 reviews mention our friendliness and courtesy, with 98% positive feedback.

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

"good customer service, extremely good salesman"

Responsiveness

541 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

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Anne A.
3 Aug 2025
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My experience at Vertu Vauxhall Lichfield was memorable because the staff are the most helpful, friendly and professional team. Simon helped me navigate a complex part exchange of 2 cars for 1 new car. He found exactly what I wanted and facilitated the smoothest swap in 3 days. Simon made me feel extremely at ease and well informed all the way through the process. I cannot recommend them enough. Thank you.
Experience from: 30 Jul 2025
Martin A.
3 Aug 2025
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Near my home, very nice salesman. Good car.
Experience from: 30 Jul 2025
Ysanne A.
3 Aug 2025
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Excellent service, friendly, patient, happy to repeat to ensure I understood. I did not feel rushed at all. Felt they wanted to give me the best deal for me!
Experience from: 30 Jul 2025
Aaron A.
3 Aug 2025
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I'd recommend Vertu Honda Bikes Grantham to a friend because the sales giy was really great. No pressure, very easy to deal with and made all the finance effortless.
Experience from: 30 Jul 2025
J. A.
3 Aug 2025
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Brilliant
Experience from: 30 Jul 2025
Natalie A.
3 Aug 2025
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Worked hard on getting me a good deal on my part ex.
Experience from: 30 Jul 2025
Kirsty A.
3 Aug 2025
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Incredibly helpful staff, fantastic range of cars. Delivered my car to me clean and very quickly.
Experience from: 30 Jul 2025
Phil A.
3 Aug 2025
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Easy to use and better service than past experiences.
Experience from: 30 Jul 2025
Daryl A.
3 Aug 2025
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We were really happy when we visited Vertu Volkswagen Mansfield. After speaking with our salesman Fraser we happily purchased our car from them. We won't hesitate to return to purchase our next car. I would recommend anyone to give them a visit.
Experience from: 30 Jul 2025
Jamie A.
3 Aug 2025
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Very good service
Experience from: 28 Jul 2025
Judith A.
3 Aug 2025
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Excellent service, quick to grasp what you want and to try and supply it.
Experience from: 29 Jul 2025
Shakeeb A.
3 Aug 2025
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I would highly recommend Vertu BMW Sunderland to anyone looking for an exceptional car-buying experience. The entire process was smooth, professional, and truly unforgettable. I had the pleasure of working with Tom Rapp, who was absolutely fantastic throughout. Tom was knowledgeable, friendly, and went above and beyond to make sure everything went perfectly. His genuine approach and attention to detail made the whole journey enjoyable and stress-free. If you're considering purchasing a BMW, I strongly suggest visiting Vertu BMW Sunderland – and ask for Tom!
Experience from: 29 Jul 2025
Ali A.
3 Aug 2025
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Great customer service.
Experience from: 28 Jul 2025
Andrew A.
3 Aug 2025
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nothing was too much trouble to sort out any niggles and were very helpful and informative.
Experience from: 29 Jul 2025
Nicoleta A.
3 Aug 2025
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I had a really good experience looking and buying my now now car. . Staff was very professional, helpful and realy friendly. Wold recommend 10 out of 10.
Experience from: 29 Jul 2025
Paulette A.
3 Aug 2025
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Very satisfied
Experience from: 29 Jul 2025
Alyssa A.
3 Aug 2025
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I can honestly say I have never experienced this level of customer service! They care, 1st Class!!
Experience from: 29 Jul 2025
Cory A.
3 Aug 2025
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Staff were friendly and helpful and found the right car for myself
Experience from: 29 Jul 2025
Radoslav A.
3 Aug 2025
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Thank you !
Experience from: 29 Jul 2025
C. A.
3 Aug 2025
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They responded quickly to all my queries and made every effort to resolve any issues that came up. The salesperson was friendly, responsive, and dependable. The vehicle was also prepared to a high standard in a very short time after the purchase was confirmed.
Experience from: 29 Jul 2025