Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Robert baillie A.
21 Aug 2025
Verified reviewWas easy to understand and follow
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P. A.
21 Aug 2025
Verified reviewvery good service would recommend
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Joanna A.
21 Aug 2025
Verified reviewThe experience at Vertu Nissan Chesterfield was great because i got the car i wanted. Well looked after by Oli and Lewis. Kept me updated and answered any of my questions. Lovely car
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J. A.
21 Aug 2025
Verified reviewVertu Ford Wigan were really helpful and I'd recommend them because they are excellent people to deal with, everything was explained, the service from Harry was first class, gave us a follow-up phone call to make sure everything was OK, or if we needed anything, not to hesitate to contact him. Gave us a fair price for our trade in and our new car delivered on time. From start to finish, brilliant service and a pleasure to do business with.
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Paul A.
21 Aug 2025
Verified reviewFriendly staff, went out their way to be helpful
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Sara A.
21 Aug 2025
Verified reviewMady looked after me during the process, she went above and beyond when answering all of my questions. It gave me reassurance and I was able to choose the right vehicle for me and my needs. Couldn't have asked for more.
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Carol A.
21 Aug 2025
Verified reviewGreat service, a few teething problems on collection but were sorted out quickly, courtesy car provided - over all a great service and we are very happy with our new car - well done Lloyd & Declan
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Jeff A.
21 Aug 2025
Verified reviewGreat sevice
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Michael A.
21 Aug 2025
Verified reviewGreat
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Paul A.
21 Aug 2025
Verified reviewVery happy with my experience at vertu honda lincoln from sales liana Coates to collection of my jazz hybrid. Thankyou.
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John A.
21 Aug 2025
Verified reviewThe service I received was 1st class, the salesman was friendly and explained everything in detail and suggested a number of possible vehicles to suit my needs leaving me to choose my favourite
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Harry A.
21 Aug 2025
Verified reviewGood service
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Dave A.
21 Aug 2025
Verified reviewFound the car on AA cars then went to the dealers own website. The end to end process was quick and simple and the car was very competitively priced
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Ian A.
21 Aug 2025
Verified reviewI'd definitely recommend a Vauxhall Grandland X to friends and family because it is comfortable to drive. Plenty of space. Its a real head turner specially with it being in all black including wheels. Love ite start ro finish
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Bryan A.
21 Aug 2025
Verified reviewSuperb
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Dr beatrice maina A.
21 Aug 2025
Verified reviewGreat Customer Service from start to end. I couldn't ask for more.
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O. A.
21 Aug 2025
Verified reviewVery good service. Car was in good condition. No complaints.
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Andy A.
21 Aug 2025
Verified reviewVery happy with our order and the service we received!
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R. A.
21 Aug 2025
Verified reviewLovely friendly people, however the car was suppose to be valeted but when we went to collect it, it wasn't very clean inside. Outside was ok though
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Richard A.
21 Aug 2025
Verified reviewThey just did everything right; welcoming, helpful and they had the car I wanted at a good price
Reviews displayed in chronological order