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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Derek A.
21 Aug 2025
Verified reviewThe personnel that helped me through the process of buying my chosen car were always helpful and gave me all the assistance that I needed, answered all my questions but without asserting undue pressure to buy.
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John A.
21 Aug 2025
Verified reviewI was very happy with the way I was treated and the condition of the used car which I bought. I have only had the car for a month but it seems to be everything I was expecting and am very pleased.
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N. A.
21 Aug 2025
Verified reviewExcellent personal service. The sales executive understood my requirements and provided the service I required. I would not hesitate to recommend this dealership.
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L. A.
21 Aug 2025
Verified reviewAbsolutely satisfied with my purchase.
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Robert A.
21 Aug 2025
Verified reviewGood service and all questions are answered clearly without obstruction
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Thomas A.
21 Aug 2025
Verified reviewA five star service provided by a five star professional and friendly staff.
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Sandy A.
21 Aug 2025
Verified reviewFrom ordering to collection was handled politely and professionally. Was picked up from train station to pick up my car. Good service all round.
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Maxine A.
21 Aug 2025
Verified reviewMy experience was excellent, due to the service I received.
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Derek A.
21 Aug 2025
Verified reviewI'd recommend Vertu Renault Bradford to anyone because they made the whole process so smooth and straight forward. Was very impressed with the whole set up and Ben Cornforth who looked after me from start to finish was excellent to deal with. Explained everything really clearly. Wonderful car that Im really happy with, very pleased with the warranties and service plan in place. Ben was a pleasure to deal with.
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Robertnoon A.
21 Aug 2025
Verified reviewHelpful and friendly advice
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Andy A.
21 Aug 2025
Verified reviewProfessional service
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Graham A.
21 Aug 2025
Verified reviewI'd definitely recommend Vertu Ford Hartlepool because Sue had been amazing. Very friendly and patient. Would buy from her again.
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Graham A.
21 Aug 2025
Verified reviewVertu Honda Lincoln have really demonstrated to me what customer care entails. They went above and beyond expectations, dealing with matters at the highest professional level. Special mention to Austin for welcoming us and taking us on a test drive. There was no hard sell, just useful information to aid our decision. Chris the Sales Manager also deserves mention for resolving a couple of post sale matters to the highest professional standard. Vertu Honda Lincoln outperforms competitor brands at every level. It's been a pleasure doing business with you...I just wish you were a bit closer!
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George richard A.
21 Aug 2025
Verified reviewVery good indeed. A good friendly professional service and a brillient product.
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Helen A.
21 Aug 2025
Verified reviewVertu Honda Huddersfield staff were good - the service i received from Habib was exemporary.
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Neil A.
21 Aug 2025
Verified reviewI'm very satisfied with Vertu Honda Durham. They offered a professional service and were extremely knowledgeable about they're products.A friendly staff on a one to one basis.
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Asadul A.
21 Aug 2025
Verified reviewPurchased car from here Great experience thank you Josh sorted out all the arising issues
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Munaf vahora A.
21 Aug 2025
Verified reviewVertu Toyota Leicester provided an excellent experience, particularly due to the efficient and respectful service provided by the team, especially Vicky. The process was streamlined, resulting in a quick turnaround, and I consistently recommend their services to my network.
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E f A.
21 Aug 2025
Verified reviewPleasant and communicative visit from Joe. He gave a explanation of the service he provided and waited until the process was completed.
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Paul A.
21 Aug 2025
Verified reviewAmazing
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