Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Chelsea A.
27 Aug 2025
Verified reviewLovely clean branch, Staff are always welcoming. The Manager goes above and beyond to ensure your needs are met, given any errors made. Harry is lovely and explained everything thoroughly regarding my new car. Would highly recommend.
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Mark A.
27 Aug 2025
Verified reviewi cannot recommend vertu ford at stoke more highly they were perfect from start to end the salesman anthony was a brilliant bloke im so pleased with my new car
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Martin A.
27 Aug 2025
Verified review5 stars all the way from the first phone call to enquire about my new car to picking it up nothing was a bother for Mick Riley the car salesman that's dealt with me with my previous car's
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Thomas steele A.
27 Aug 2025
Verified reviewEasy to use and clear
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Jon A.
21 Aug 2025
Verified reviewEfficient and professional service from all members of staff we met
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Peggy A.
21 Aug 2025
Verified reviewVertu at Doncaster especially our salesman, Charlie was second to none. Nothing was too much trouble. Also they were not pushy, we went away and thought about our purchase without being pestered.
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Nick A.
21 Aug 2025
Verified reviewVery good customer service
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Allan A.
21 Aug 2025
Verified reviewWe have had our fabia estate for just over a month and driven about 2,000 trouble free miles. We are very happy with our purchase and would recommend Vertu Darlington.
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Brian A.
21 Aug 2025
Verified reviewEasy to use,straight forward
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Andrew A.
21 Aug 2025
Verified reviewA very professional, courteous service, nothing was to much trouble, the whole process was stress free. Thank you.
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Mark woodhouse A.
21 Aug 2025
Verified reviewBecause the sales staff were very helpful and not pushy!
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Jan A.
21 Aug 2025
Verified reviewThe staff at Vertu listened to my car requirements and ensured they were met.
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Phillip A.
21 Aug 2025
Verified reviewLand Rover Guiseley proved to be the Five Star Team looking after me through the total process of my vehicle purchase caring applied great experience. Thanks Team Land Rover Guiseley.
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Rajintha A.
21 Aug 2025
Verified reviewFriendly customer service and good range of affordable vehicles to your budget.
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Jon carling A.
21 Aug 2025
Verified reviewI am well pleased with the overall performance of the sale of the xtrail i bought and delivered to me, And i would recommend family and friends to try Vertu Nissan Glasgow.
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Francis A.
21 Aug 2025
Verified reviewI went into the dealer expecting to get a fairly used second hand car but after going through my options with the wonderful carrie Anne I decided to go for the car of my dreams, in my favourite teams colours it's such a treat to drive, I feel im on such a high knowing I'm driving that beauty home, amazing best ever. Thank you vectra and your amazing team.
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Carol A.
21 Aug 2025
Verified reviewvery good
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Michael A.
21 Aug 2025
Verified reviewgreat service as usual
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Steeve A.
21 Aug 2025
Verified reviewFantastic service and very professional.
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Helen A.
21 Aug 2025
Verified reviewGood service, very helpful and knowledgeable. Would recommend to others.
Reviews displayed in chronological order