Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Ioana buza A.
29 Aug 2025
Verified reviewI was happy as always and I trust Marlon and Vertu. I feel safe driving my new car and this was always my priority when choosing a car
-
Melody chirimuuta A.
29 Aug 2025
Verified reviewI have never driven an automatic car but this is the best decision I've ever made
-
Paul A.
29 Aug 2025
Verified reviewI just wouldn't buy from them if it wasn't for Barry. Honest as the day is long.
-
Russell A.
29 Aug 2025
Verified reviewVery good,service,
-
Tawanda A.
29 Aug 2025
Verified reviewI'd recommend Vertu Hyundai Exeter to a friend because of the great service
-
Michael A.
29 Aug 2025
Verified reviewRight mallarkey with part exchange, we got there in the end though. With webuyanycar you can't try to mug buyers off with ridiculous part ex offers anymore. Still, they made enough to cover it when the resold my car. We just want a fair deal, it's not Vertu, it's the industry I'm afraid.
-
Janet A.
29 Aug 2025
Verified reviewWe were pleasantly surprised by out visit to your Ilkeston Nissan branch and were very pleased with our buying experience .The salesman Mathew was very helpful without being pushy or talking down to us.Nothing was too much trouble and resulted in us buying our new car.
-
Lynn A.
29 Aug 2025
Verified reviewI got the car I wanted and was given a great deal. I've used Honda Vertu before so I knew what to expect from them, and was not disappointed
-
Jobin A.
29 Aug 2025
Verified reviewIt was good service and experience.
-
Frederick A.
27 Aug 2025
Verified reviewExcellent service from a great sales team, a pleasure to deal with I would highly recommend Vertu Nissan Bradford. A special mention to Steve and Rebecca.
-
Gary A.
27 Aug 2025
Verified reviewVery quick and easy to deal will
-
J. A.
27 Aug 2025
Verified reviewSomething
-
David A.
27 Aug 2025
Verified reviewEASY TO NAVIGATE AND NOT TOO MANY QUESTIONS
-
Alan A.
27 Aug 2025
Verified reviewExcellent customer service, very welcoming and professional and terrific value for money vehicles for sale
-
David A.
27 Aug 2025
Verified reviewReally good sales person no pressure to buy.Sales even sorted a drive home insurance cover so yeah all in all very good.
-
Helen A.
27 Aug 2025
Verified reviewEverything OK but missed a brocken drivers mirror on pre check and the indicator light did not work. It was only a small hole but it let in water. They agreed to repair it.
-
Jeff A.
27 Aug 2025
Verified reviewThe website is very user friendly, the staff are friendly, knowledgable and experienced. Nothing is too much trouble for them and the go above and beyond to make sure you have a good experience.
-
John A.
27 Aug 2025
Verified reviewProfessional and always kept in the loop
-
I. A.
27 Aug 2025
Verified reviewAll ok
-
Ashley A.
27 Aug 2025
Verified reviewMy experience at Vertu Ford Shirley was cracking because everyone was friendly and i didnt feel pressured to buy or take additional services, they were explained in a way that you can justify the price and not think of it as a "extra cost "
Reviews displayed in chronological order