Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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David A.
11 Nov 2025
Verified reviewWe came expecting lots of offers of cars that we didn't want and being pressured. After talking to Keiran he offered us 2 cars with everything we wanted. We phoned the following day to purchase the car!
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Janet baird A.
11 Nov 2025
Verified reviewExcellent service and pleasant experience. Sales person very professional and explained everything thoroughly
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Judith rowe A.
10 Nov 2025
Verified reviewGreat value
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Fikru A.
9 Nov 2025
Verified reviewThe customer service throughout my purchase and after buying the car has been excellent. They take every inquiry seriously, which is very reassuring.
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J. A.
8 Nov 2025
Verified reviewGreat experience. Great staff. Buying a car couldn't have been easier.
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Alex A.
8 Nov 2025
Verified reviewBrilliant, fast service. Will be using again in the future.
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Steve A.
8 Nov 2025
Verified reviewJohn Craig and Gareth Sentance are the people to speak to regarding any cars at Vertu Ford Wigan second to no one on service advice and guidance. Lots of help and no pushy sales. It's up to you. Brilliant! 10 out of 10 guys.
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Nadeem A.
7 Nov 2025
Verified reviewbest costumer service
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Trevor A.
7 Nov 2025
Verified reviewGood service
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M. A.
6 Nov 2025
Verified reviewLeigh was great throughout for our car purchase and was very helpful
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A. A.
6 Nov 2025
Verified reviewOscar Persaud was only two months in the role and did a great job in securing the sale. Final prepping of the car was missed, tainting the handover somewhat.
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Brian owens A.
6 Nov 2025
Verified reviewAn excellent team. I dealt with Jamie Cox and the Head of business both truly helpful and professional.
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Carol A.
6 Nov 2025
Verified reviewReally good and explained things well very friendly
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Victoria A.
6 Nov 2025
Verified reviewI would highly recommend to my friends and family, Kieran made everything so easy for me and checked I was okay with every single part of the process. I had a follow up call which was very helpful and I called back into the garage and he put my private registration plate on for me which was a big help! Couldn’t thank him enough.
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Keilan A.
6 Nov 2025
Verified reviewI'd recommend Vertu Vauxhall Northampton to anyone because great quality and service
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Richard A.
6 Nov 2025
Verified reviewExcellent service by your Mr John Ashman...
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S. A.
4 Nov 2025
Verified reviewThe experience at Vertu Honda Grantham was great because of the professionalism and salesman ship of Max, he is a credit to yourselves, he went above and beyond to assist.
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Mick markham A.
4 Nov 2025
Verified reviewExcellent service.
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John A.
3 Nov 2025
Verified reviewIt was a pleasurable experience from start to finish
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M. A.
3 Nov 2025
Verified reviewExcellent and expedient service. Thorough and detailed explanations when wanted/needed, whilst still providing necessary information where aspects where easily understood, all while not wasting time or using complicated jargon.
Reviews displayed in chronological order