Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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G. A.
21 Nov 2025
Verified reviewIt was very easy for to locate the premises,the good thing is their customer care is very good, i give thanx to Allan who helped through till i received my car.
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Pauline barrett A.
14 Nov 2025
Verified reviewAll first clasd
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Malcolm adamson A.
14 Nov 2025
Verified reviewSourced my vehicle on the Vertu CV website. From initial deposit through to collection of the vehicle the whole process was very smooth. Customer service excellent in every aspect. Would definitely recommend Vertu CV and would have no hesitation in buying from them again
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Ryan sutton A.
14 Nov 2025
Verified reviewNaglis Juociunas was very helpful, friendly and honest. Happily ran through different available options and kept us topped up with hot drinks.
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Patricia A.
14 Nov 2025
Verified reviewEveryone was great , couldn't ask for more.
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Simon A.
14 Nov 2025
Verified reviewDistance purchasing can be challenging but Michael at Vertu explained fully all aspects of the sale. I would definitely purchase again without any concern.
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Dylan A.
13 Nov 2025
Verified reviewQuick delivery & no hassle service
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Sharon A.
13 Nov 2025
Verified reviewVery good Caroline was awesome
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Peter A.
13 Nov 2025
Verified reviewno problems
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Viorel prejban A.
13 Nov 2025
Verified reviewI was pleased with Vertu Peugeot Banbury and would highly recommend them because; - starting from the presentation of the car through a video made by the sales agent, the presentation and test drive of the car on site as well as the sale and car delivery went very well. - the dealer who dealt with us (Jack), is very professional and kind. - the quality of the cars that the company sells is very high and the cars are in very good conditions. - everything was done in a very professional way. It was a unique and pleasant experience. Thank you Vertu Peugeot Banbury.
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J gill A.
13 Nov 2025
Verified reviewThe experience at Vertu Honda Huddersfield was great because, I couldn’t be happier with the whole process. The staff were friendly, professional, and never pushy. They took the time to answer all my questions and made sure I felt comfortable with my decision.
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Carl A.
12 Nov 2025
Verified reviewGood and efficient service
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Phillip A.
12 Nov 2025
Verified reviewVertu Ford Stafford were really helpful and I'd recommend them because they're always very welcoming, friendly and genuinely interested in helping you get a deal that suits you. Can't fault either Darryl or Natahn when I went in to discuss purchasing a Puma, and felt they were very good with the part exchange pricing too. There's a very good reason I am always happy to take my cars there for services, MOTs and purchasing :)
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Lauren A.
12 Nov 2025
Verified reviewI would highly recommend vertu kia bradford to anyone looking to purchase a car the staff are so welcoming explained absolutely everything to me from walking into store and I couldn't thank them enough
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Tracey A.
12 Nov 2025
Verified reviewVertu MINI York were incredibly helpful, and I would highly recommend them. Benjamin Ray looked after us from the very first contact, through collecting the car, and even afterwards, following up to see how we were getting on with our new car. He also went above and beyond to resolve a small issue that we discovered after taking the car home.
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John A.
12 Nov 2025
Verified reviewOutstanding service, would highly recommend. Mr Tyler stanton was not like most car salesmen pushing for deals,his attitude and professionalism are a credit to himself and vertu.the car was as described on the video and phone conversations I had with Mr stanton, and a very warm welcome from Tyler and Muhammad. You won't go far wrong dealing with ford Gloucester and their staff FIRST CLASS SERVICE would highly recommend.
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Jan A.
12 Nov 2025
Verified reviewGreat customer service with a personal touch!
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Natalie A.
11 Nov 2025
Verified reviewFab service, staff really friendly
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Geoff A.
11 Nov 2025
Verified reviewGreat staff extremely knowledgeable, professional and courteous.
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Ruth A.
11 Nov 2025
Verified reviewEasy to use website, very professional and helpful sales person at all stages of sale and after.
Reviews displayed in chronological order