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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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David farrell A.
22 Jan 2026
Verified reviewExcellent service!! The experience at Vertu Hyundai Edinburgh West was great because the process was exceptionally smooth and professional from start to finish
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Tuan A.
22 Jan 2026
Verified reviewI bought my new car here and had a great experience with Hyundai Vertu. The team was very helpful and didn’t hesitate to show me different cars and options that suited my needs. I really appreciate their support!
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M. A.
22 Jan 2026
Verified reviewSite was easy to access, contacted the dealership and spoke to Lucas Chapman who was very knowledgeable and arranged for me to visit and inspect car, he sent an indepth video about the car before my visit. Upon arrival he was very welcoming and gave an extensive test drive.when I decided to purchase the car he went through all the options in detail and kept me updated. Overall great service and pace for collection. Presentation was great on collection.
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Jeffery A.
21 Jan 2026
Verified reviewVertu's website was easy to use. The staff were friendly and willing to take as long as it took with no pressure. I was made to feel a valued customer.
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Miss mellis h A.
21 Jan 2026
Verified reviewVertu Bromley used car dealers is neat, easy to get around and have friendly, professional like staff Callum W, Callum G, Jones and Manager Steve. Delivering a great start to the New Year. I appreciate their service and I am happy with my order.
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Katrina miller A.
21 Jan 2026
Verified reviewI was very satisfied with Vertu they are very professional but also friendly.
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Nick A.
21 Jan 2026
Verified reviewCompetitively priced cars and friendly service.
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Luke A.
21 Jan 2026
Verified reviewVery friendly service. He explained everything and answered all my questions.
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Richard A.
20 Jan 2026
Verified reviewWe had great service from Renault York and in particular, from Colby Jackson-Shepherd, who was the sales person who arranged the sale for us. He was very approachable, helpful and efficient. He answered all of our questions and was keen that we had all of the information we required, to make the right decision about the car. He did not badger us as some sales people do, but maintained a sensible level of contact throughout the process. He is a real asset to your organisation and if I was judging him numerically, I would give him a straight 10.
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Ijeoma mbaoma A.
20 Jan 2026
Verified reviewI would recommend Vertu Tamworth because the service was excellent from start to finish. Ryan was professional, welcoming, and took the time to explain everything clearly. The whole experience was smooth and stress-free, and I’m very happy with the service I received.
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Johanna A.
20 Jan 2026
Verified reviewI'd recommend the Honda CR-V to a friend because the build quality of the interior and exterior are excellent. It's a fairly large SUV yet it drives like an estate car. We love this particular body shape and were so pleased when a low mileage model became available. Our old CRV had 120,000 and ran as sweet as the day we purchased it with 54,000 on Our next CRv has 52,000 and we know we'll get another 10 years of hassle free ownership.
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John baz A.
18 Jan 2026
Verified reviewI had a great experience at Vertu Hyundai Sunderland. As this was my first car purchase, the whole process was fast and smooth. The staff were friendly, helpful, and very assistive throughout, providing excellent service and making everything easy to understand. Dylan Pool was especially good in assisting us—he was professional, approachable, and made the process comfortable and stress-free. The overall condition of the car was very good; it was clean, well presented, and ready to drive. I’m very happy with my experience and would highly recommend Vertu Hyundai Sunderland.
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Mr d A.
18 Jan 2026
Verified reviewBrilliant thanks again chris
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Mr d A.
18 Jan 2026
Verified reviewVertu Honda Morpeth were great because the quality of the car the staff and especially Mr Chris Stuart this gentleman was absolutely excellent no hard sell just absolute diamond Chris Stuart a great chilled experience buying a car
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Fiona clifford A.
17 Jan 2026
Verified reviewI can't fault Leon Smith and Vertu BYD at Hartlepool. The whole experience of buying a car was made really quick and easy. I can highly recommend Vertu.
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Trudy A.
17 Jan 2026
Verified reviewBrilliant service
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David A.
17 Jan 2026
Verified reviewGood choice of vehicles with attentive staff
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G. A.
17 Jan 2026
Verified reviewVery satisfied with all the information Sales staff were exellent Very helpful And friendley
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Tommy A.
17 Jan 2026
Verified reviewWe recently purchased a Ford Fiesta ST-Line from the Vertu Sunderland branch. The car is as described and I can only speak highly of Stefano, who was very helpful throughout the process.
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Sarah A.
17 Jan 2026
Verified reviewThe team at Vertu Newcastle were great. Friendly, approachable and informed without being too pushy. It was a pleasurable experience, which I wouldn't usually say when buying a car.
Reviews displayed in chronological order
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