Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Emma clinton A.
24 Jan 2026
Verified reviewFriendly staff especially Eleanor, great knowledge and helped us decide between cars, showed us a few vehicles and was honest and authentic. We had 100% trust in her and the sale went smoothly she went over and above to help us.
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Martyn harries A.
24 Jan 2026
Verified reviewgood service from beginning to end, collection was easy and explanation of the car and key buttons for opening petrol cap etc and understanding the new display, opening roof cover,.Thomas also set my phone up so I could use the car entertainment system straightaway.
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Martin A.
24 Jan 2026
Verified reviewI was very happy with the supportive approach of the Sales team, as individuals and as a team.
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Bali k A.
24 Jan 2026
Verified reviewBought my third car from the same showroom and I am pleased with the service and my new car.
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Kirsty A.
24 Jan 2026
Verified reviewI'd definitely recommend Vertu Nissan Glasgow Central to friends and family because we were contacted promptly when we showed interest in a vehicle. Zak sent us information and a video via email. This information paired with the quick response prompted us to buy from them. Zak was friendly and knowledgeable, the PCP car swap was made easier than expected thanks to him. He answered all of our questions and smoothed out any problems. We're very happy with the car. Thanks Zak!
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Peter A.
24 Jan 2026
Verified reviewClear informative and helpful. Everything you would expect.
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Alan A.
24 Jan 2026
Verified reviewNever bought a car online before so was slightly apprehensive, following my enquiry was contacted by Angel who gave us lots of info on the car and even made a personalised video, we were offered a variety of extras but with no pressure sales,we found a very minor defect on delivery which we were able to get sorted at our local Vertu dealership, despite being over 100 miles away from Nottingham would not hesitate to recommend this dealership especially Angel who was first class from start to finish.
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Ian A.
24 Jan 2026
Verified reviewGood service
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David A.
24 Jan 2026
Verified reviewAll went well and I am highly satisfied
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Brian A.
24 Jan 2026
Verified reviewFrom the moment I walked in I was made to feel welcome by the salesman, Jack Goode. Jack was really knowledgeable about the vehicle I was intending to purchase and took me on a really good test drive around all sorts of roads so that I got a good feel for the vehicle. Most car sales venues only take you round the block which isn't giving you a fair assessment of the vehicle, so the test drive with Jack was really helpful. I did inform Jack that I had another vehicle to see not far away, but after visiting the other sales site, I was left unimpressed and didn't even see their vehicle, so I returned to Vertu Honda Grantham where I purchased the vehicle from Jack. The vehicle was presented to me in excellent condition on the delivery day. The way the whole purchase process was dealt with by Jack was extremely professional from start to finish. Jack was also joined by his manager Aaron, and the help from both them made me feel like a valued customer. At no point during the whole process did I feel pressured into making a purchase, which was a refreshing change. The whole team at Vertu Honda Grantham are a credit to the company, and I would have no hesitation in recommending them to any potential customer.
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Martin A.
24 Jan 2026
Verified reviewI was very happy with the sensible, supportive approach of Sales, as individuals and as a team.
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Bamidele A.
24 Jan 2026
Verified reviewFantastic service delivery
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Alan A.
24 Jan 2026
Verified reviewVery good service
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Nichola mcall A.
23 Jan 2026
Verified reviewReally happy with Gabby and her professionalism and friendliness
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Sarah A.
23 Jan 2026
Verified reviewGreat service from start to finish.
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Tracey A.
22 Jan 2026
Verified reviewvery satisfied. not pushy at all which is unusual when buying a car!
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Sabina A.
22 Jan 2026
Verified reviewCouldn't ask for any better experience, and I really liked Luke who sold me the bike I had found. He was very fun and patience with me, very friendly and made me feel so welcome. They all made me feel welcome there. No pressure either. Best it could ever be.
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Steven maw A.
22 Jan 2026
Verified reviewno spare wheel.nocarpet matts.heated seats and steeringwheel sat nav a bonus.overall satisfied need to test on long run soon.james black well sales very experienced at his job.
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D. A.
22 Jan 2026
Verified reviewVery happy with the service and a purchase of our new car. Would recommend Vertu
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Keith A.
22 Jan 2026
Verified reviewSalemen were friendly, helpful and explained everything. Nothing was too much for them.
Reviews displayed in chronological order