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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Sarah brown A.
29 Jan 2026
Verified reviewSteve was very helpful and friendly.
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Terry ashley A.
29 Jan 2026
Verified reviewAlways very helpful
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Keith A.
29 Jan 2026
Verified reviewThe service I received was professional and courteous and efficient no problems at all
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Imran A.
29 Jan 2026
Verified reviewThe experience at Vertu Toyota Ayr was good because of Cameron he is amazing and provide excellent class of services.
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Ashley A.
28 Jan 2026
Verified reviewThe experience at Vertu Peugeot Launceston was great because they showed me around, delivered the car, and helped me with the finance.
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Angela A.
28 Jan 2026
Verified reviewEverything was great, listened, explained things throughly and delivered when they said they would. Very pleased with service
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J. A.
28 Jan 2026
Verified reviewVertu Vauxhall Newcastle were really helpful and I'd recommend them because they were thorough and at no point did I feel pressured to buy. Vic was so patient and understanding. I was undecided and had multiple test drives
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Jemma A.
28 Jan 2026
Verified reviewBrilliant service and very friendly and helpful staff
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James A.
28 Jan 2026
Verified reviewKrupa from Vertu Volkswagen Nottingham South was fantastic. I found her attentive, professional and conscientious. Any questions were answered well, with integrity and any recommendations tailored to us. She is an asset to the Volkswagen team. I would 100% buy another car from her.
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Mat A.
28 Jan 2026
Verified reviewI had a great experience at Vertu Peugeot Banbury because Jasmine was excellent. Her customer service with both me and my partner, plus the way she interacted with my 2 year old daughter on day of collection was first class. Thanks for all your help Jasmine.
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Jamie A.
27 Jan 2026
Verified reviewBrought a transit from vertu stoke ,staff great ,experience 2nd to none.
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David A.
27 Jan 2026
Verified reviewI am totally satisfied with the product a d how it was sold to me
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C. A.
26 Jan 2026
Verified reviewDan was great - good craic, knew the product, answered all our questions, down to earth and didn't feel pressured at any time to buy.
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Eveord johnson A.
26 Jan 2026
Verified reviewGood
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Lisa A.
25 Jan 2026
Verified reviewI was very happy with the service and support from the staff
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Emily unsworth A.
25 Jan 2026
Verified reviewGreat service from start to finish
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Ellie A.
25 Jan 2026
Verified reviewmost helpful in all departments
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Mark mendes A.
25 Jan 2026
Verified reviewBrilliant service I would truly recommend Vertu Vauxhall Chingford branch what sort for a suitable car concerning my needs.
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Karen A.
25 Jan 2026
Verified reviewI was very happy with the service I received, everything explained to me. I test drove it at short notice without any qualms. Car was delivered to me, in immaculate condition, being a second hand car. Very happy!
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Rachel A.
25 Jan 2026
Verified reviewThe customer service was fantastic and all issues were expertly resolved. Natalia was very helpful and found a fab car that ticked all my requirements. The whole process was fairly stress free and straightforward. Would definitely recommend
Reviews displayed in chronological order
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