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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Kev A.
12 Feb 2026
Verified reviewVery happy with Vertu Jaguar from the initial viewing to final handover. Very professional and would definitely buy from again
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Helena cooke A.
11 Feb 2026
Verified reviewI am very impressed how much Anthony went above and beyond to help me find my new car and price affordable. Any questions or concerns always phoned me even delivered my car to my home address. Fantastic team member. Highly recommend. Vertu stoke have always been fantastic.
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Mahesh A.
11 Feb 2026
Verified reviewVery good customer service and support
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Allen A.
11 Feb 2026
Verified reviewPurchased vehicle with finance already in place, very quick process, arranged to have vehicle delivered, did not test drive or see vehicle before but video sent showed every detail I needed to know, also the delivery driver who I believe is a third party was professional throughout handover, Sales person kept in constant contact even after delivery was taken to make sure everything is ok, have had the vehicle for 2 weeks now and it has been perfect
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Chris A.
11 Feb 2026
Verified reviewA very simple process, made easy by the fantastic salesman i dealt with.
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Mr k A.
11 Feb 2026
Verified reviewI recommend Vertu !
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Marcin A.
11 Feb 2026
Verified reviewMy experience at Vertu Kia Nottingham was cracking because very friendly service. Helpful and efficient
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Christine A.
11 Feb 2026
Verified reviewI'd definitely recommend Vertu Nissan Derby to friends and family because they are friendly and very reassuring. Will from Derby is the best. So very helpful and informative. Would highly recommend.
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Mike A.
11 Feb 2026
Verified reviewVery impressed
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Sharlotte A.
11 Feb 2026
Verified reviewVertu Renault in Derby vome highly recommended, because I was well taken care of and felt they went above and beyond. Jan Spura was very attentive and a lovely representation of your company. Very knowledgeable and kind, very obviously committed to giving a great service. Also if I had to deal with anyone else, they were also very kind and genuine. No hard selling tactics, just lovely knowledgeable staff.
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Helen A.
11 Feb 2026
Verified reviewVertu Nissan Derby were great because they gave me a convenient appointment time, let me test drive the car, and kept me informed throughout the whole process. The site was clean and welcoming, which immediately put me at ease. I especially want to mention Madi, my sales representative — she was absolutely brilliant. She was friendly, efficient, and very knowledgeable, and she really stood out as someone who genuinely cared about making the experience a good one. I also met other managers while I was there, and they were all very pleasant and approachable. The handover of the car was fantastic; everything was explained clearly, and I left feeling happy, confident, and fully aware of what I was doing. Overall, a great car-buying experience.
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Adam o A.
11 Feb 2026
Verified reviewVertu Vauxhall Skipton were fantastic. Dominic went above and beyond to make the whole experience smooth, positive, and genuinely enjoyable. His professionalism and willingness to help really stood out. Dominic went above and beyond to ensure everything was handled professionally and made the entire process a very positive one. Excellent customer service throughout. Highly recommended!
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Susan A.
11 Feb 2026
Verified reviewVery good customer service
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Patrick smith A.
11 Feb 2026
Verified reviewThe customer service was excellent, the new car pick up was done to my requirements and the salesperson was brilliant.
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P. A.
11 Feb 2026
Verified reviewA good buying experience overall, thank you.
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Donald A.
11 Feb 2026
Verified reviewExcellent customer service, amazing product and good relationship after sales.
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Brian A.
11 Feb 2026
Verified reviewfast friendly service, great sales team was able to answer any questions i had
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Diane heydarian A.
11 Feb 2026
Verified reviewBrilliant
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Adam o A.
11 Feb 2026
Verified reviewVertu Vauxhall Skipton were fantastic. Dominic went above and beyond to make the whole experience smooth, positive, and genuinely enjoyable. His professionalism and willingness to help really stood out. Dominic went above and beyond to ensure everything was handled professionally and made the entire process a very positive one. Excellent customer service throughout. Highly recommended!
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Keith A.
11 Feb 2026
Verified reviewVery helpful nothing to much trouble
Reviews displayed in chronological order
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