Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Susan A.
19 Feb 2026
Verified reviewMark Allen was very professional and went through everything with us, he was a really nice guy ,would definitely recommend him
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Tiggi A.
19 Feb 2026
Verified reviewI was happy with the service at Vertu Ford Crewe because it helped me find exactly what I was looking for. Darren was amazing at finding me the perfect car and keeping me updated the whole time
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Andrew A.
19 Feb 2026
Verified reviewGood experience Roz was very helpful.
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Megan A.
19 Feb 2026
Verified reviewGreat customer service from Lee and they found me a fantastic car on a fantastic deal.
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Jean bent A.
19 Feb 2026
Verified reviewNothing to add
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Mark A.
19 Feb 2026
Verified reviewexcellent service and swift turnaround. 4 vans purchased from them in the last year and will continue to do so
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Pamela A.
19 Feb 2026
Verified reviewI was happy with the service at Vertu Vauxhall Sunderland because everyone was lovely and welcoming, Maria who I dealt with was excellent I would highly recommend.
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Trevor A.
19 Feb 2026
Verified reviewFirst class service
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Mark A.
19 Feb 2026
Verified reviewAbsolutely fantastic service from start to finish tomorrow was so helpful as always and was only to happy to help and answer any questions would certainly recommend thos service to anyone
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Ken A.
19 Feb 2026
Verified reviewSam the sales advisor was fantastic. It was a great experience from start to handover. Adam was also very helpful
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Donna A.
19 Feb 2026
Verified reviewExcellent service
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Anna chiketa A.
19 Feb 2026
Verified revieweverything was as expected
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Kevin A.
19 Feb 2026
Verified reviewVery satisfied with the sales process.
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Graham A.
19 Feb 2026
Verified reviewGREAT SERVICE START TO FINISH
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Belinda A.
19 Feb 2026
Verified reviewFriendly service with no hard sell
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M. A.
19 Feb 2026
Verified reviewDidn't use website
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Adam A.
19 Feb 2026
Verified reviewGreat car
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Colin A.
12 Feb 2026
Verified reviewCan recommend Vertu to any prospective buyer. Would you visit them again when purchasing another vehicle.
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Anil A.
12 Feb 2026
Verified reviewGood customer care
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Adrian A.
12 Feb 2026
Verified reviewThe experience at Vertu Vauxhall Hexham was good because the sales team are very informative about all of their deals and packages they can offer you. Very friendly and nothing seems to be any trouble to ensurw ypu get the best deal to suit your needs.
Reviews displayed in chronological order