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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Vicky A.
19 Feb 2026
Verified reviewVery easy to use- no issues
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Attai A.
19 Feb 2026
Verified reviewSimplified buy experience and fair finance deal
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Helen A.
19 Feb 2026
Verified reviewGreat customer service
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Jason A.
19 Feb 2026
Verified reviewI found my new car on the website and high quality photos and a video helped me see what the car looked like inside and out. Specifications of the car were also provided and it was also highlighted that it was an ex demonstrator so I knew it would have been well looked after. Very happy with my new car.
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Kate A.
19 Feb 2026
Verified reviewVertu has been easy to navigate and full of useful information
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Craig A.
19 Feb 2026
Verified reviewVery professional dealership that listens and helps you source a suitable vehicle 😀
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Cherry-Anne A.
19 Feb 2026
Verified reviewThis is the fourth car that I have bought from Honda Grantham - they listen and explain any queries that you may have and do not appear to be in any way 'pushy'!
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Sarah t A.
19 Feb 2026
Verified reviewVertu are brilliant I have been well looked by Sales and service departments I couldn't have asked for more off them everything is explained and all are very helpful and friendly lovely bunch of people
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Graham A.
19 Feb 2026
Verified reviewI was extremely impressed with the complete overhaul experience with the sale and part exchange of my last car, with friendly sales team and reception staff also the cleanliness of the showroom.I would happily recommend to all about Vertu Bradford, Thank you.
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Steven A.
19 Feb 2026
Verified reviewGreat car ! Very efficient, runs smoothly & looks great !
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John gibson A.
19 Feb 2026
Verified reviewI recently purchased a VW Golf from Renault Vertu Derby and had the pleasure of dealing with Dan Redfern throughout the process. From start to finish, Dan was professional, friendly and approachable. He took the time to understand exactly what I was looking for in my new car, explained everything clearly without any pressure, and made the experience super easy. I was kept informed of what was happening and when i should expect to receive my new car. Dans attention to detail and customer care went far beyond what I expected and have previously experienced at other car dealerships. I wouldn’t hesitate to recommend Dan to anyone looking for a car.
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Amy A.
19 Feb 2026
Verified reviewExcellent - Rich, Michelle and India! Great service!
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Leanne A.
19 Feb 2026
Verified reviewI'd definitely recommend Vertu Ford Cheltenham to friends and family because I recommend using Ros for buying a car as she is honest, very efficient, professional and really helpful. The car is amazing. I would definitely buy from them again. The staff at Vertu are welcoming and not ‘pushy’ at all.
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Maureen A.
19 Feb 2026
Verified reviewI was very satisfied with the sales personnel. Ryan went above and beyond when explaining the functions of our new car. He is a credit to your company. He was diligent and very professional. He made everything quite simple and easy ...thank you
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Cedric. A.
19 Feb 2026
Verified reviewThey will follow your brief.
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Abayomi A.
19 Feb 2026
Verified reviewExcellent and professional sales representative, easy process, stress-free and timely delivery
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Lee A.
19 Feb 2026
Verified reviewGreta service from Molly and Pavel in sales. Quick, easy and kept me informed throughout my purchase. Got some niggles ironed out with no issues prior to purchase. Thank you
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Scott A.
19 Feb 2026
Verified reviewI'd endorse Vertu BMW Teesside because it was a very fast and efficient service, Emma our sales member was very informative and very knowledgeable and helpful.
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Paula A.
19 Feb 2026
Verified reviewMyself and my husband went to Vertu Nissan in Widnes to look at a Juke that we saw online. We were welcomed by Jamie who straight away put us both at ease and explained everything we needed to know about the car. We had a test drive and decided to buy the car. Nothing was too much trouble for Jamie answering any questions we had, making us cups of coffee, and keeping in contact with me up to collection day and beyond. There was a broken part on the passenger seat, and locking nut missing. When brought to Jamie's attention The part was ordered and fitted within a matter of days and a new full set of locking wheel nuts ordered and arrangements have been made to have these fitted. Many thanks Jamie from Paula and Neil X
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Austin A.
19 Feb 2026
Verified reviewExcellent service from start to finish
Reviews displayed in chronological order
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