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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Mark A.
15 Mar 2026
Verified reviewThe dealership was very helpful with the vehicles on offer and with my eventual purchase. The communication was very good and the sales staff were very friendly and personable without being pushy.
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Nigel A.
15 Mar 2026
Verified reviewVery satisfied with Vertu Exeter (BMW). Website was easy to use and customer service was excellent
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Victoria rosmaond A.
15 Mar 2026
Verified reviewVery good, great service. I would recommend.
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Peter A.
15 Mar 2026
Verified reviewCar is great got it within 2 days of ordering
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Gary A.
15 Mar 2026
Verified reviewVertu Nissan Halifax were fantastic because they understood what we were looking for and got straight on with it. John was a great help and made the whole process enjoyable
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Azeez A.
15 Mar 2026
Verified reviewMy experience at Vertu Nissan Glasgow Central was memorable because the environment and staff were welcoming. Explanatory video and leaflet. I had to refer a friend who got similar deal as mine.
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Kym A.
15 Mar 2026
Verified reviewThe team at Lichfield were dedicated and attentive, showing that they are about more than just selling cars, but ensuring the car is the right fit for the customer. Thank you to James and the team for a brilliant experience!
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Karen A.
15 Mar 2026
Verified reviewSo happy with my car, Emma took the headache out of it. When I said what I needed from a car she found just what I wanted. Also she dropped it off at my home which saved a hassle for me. Thank you so much
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Chris standing A.
15 Mar 2026
Verified reviewVery good, great service. I would recommend.
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R. A.
15 Mar 2026
Verified reviewGreat service
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Glyn blackburn A.
15 Mar 2026
Verified reviewSalesman experienced and knowlegable. Transaction easy. But disappointef with car prep nit as per Vertu policy. Car also sold with known fault which needs fixing under warranty.
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Sanjay A.
11 Mar 2026
Verified reviewVirtue cheltenham has an amazing team ready to help, james removed any stress that usually asides buying a new car, thanks again.
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Lynn A.
11 Mar 2026
Verified reviewExcellent experience
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Lou A.
11 Mar 2026
Verified reviewWe dealt with Abi - she was very professional, friendly and knowledgeable. She made us aware of all options without being pushy. We will be recommending her to friends and family who are looking to purchase a vehicle
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David A.
11 Mar 2026
Verified reviewFound the car we wanted .got delivered.grrat service and knowledgeable sales
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Simon A.
11 Mar 2026
Verified reviewA brilliant experience from start to finish. Great staff. Very friendly & professional. No pressure selling , and the handover was fantastic.
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Scott A.
11 Mar 2026
Verified reviewThe team at Vertu Hyundai are all extremely polite, courteous and helpful. Just completed a recent purchase with them and they all helped with each step of the process. Marlon was out contact and he is a delight, he was comical. Made us feel like valued customers and couldn't do enough to help us and make sure we had all information needed. Highly recommend team to deal with.
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J. A.
11 Mar 2026
Verified reviewEasy to navigate website. Very good service , I would recommend.
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Anna A.
11 Mar 2026
Verified reviewthe best thing i very did was go to them, so nice and understanding
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L. A.
11 Mar 2026
Verified reviewNo issues with car and everything else was sorted upon arrival
Reviews displayed in chronological order
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