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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Courtney bartley A.
15 Mar 2026
Verified reviewFrom start to finish. A very honest and open experience which is extremely clear and transparent. I couldn't fault all the team at Vertu and I would easy recommend going to purchase a car from there!!!!
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Chris A.
15 Mar 2026
Verified reviewAdam was great to deal with very helpfull and answered all questions put to him and presented himself very well.
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Russell A.
15 Mar 2026
Verified reviewYes was very good will use them again
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Joseph A.
15 Mar 2026
Verified reviewMostly done in store.
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David A.
15 Mar 2026
Verified reviewWell pleased with the friendly personal interest shown and with the overall service.
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Peter A.
15 Mar 2026
Verified reviewVery satisfied overall.
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S. A.
15 Mar 2026
Verified review100% can't fault the service from any of the people who work there they were absolutely fantastic and we got the car we liked in less than 30 minutes of setting foot onto the forcourt. Picked it up 4 days later
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Sue A.
15 Mar 2026
Verified reviewReally friendly service from the sales team, courteous and went the extra mile to make sure I was happy with everything
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Alec A.
15 Mar 2026
Verified reviewExcellent service and team worked hard to make the sale fit my circumstances
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Vic A.
15 Mar 2026
Verified reviewFirst class in all respects Andrew was excellent and catered to all our needs and was a pleasure to deal with.
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Susan A.
15 Mar 2026
Verified reviewA perfect fit for our needs i would recommend and use again myself
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Russ A.
15 Mar 2026
Verified reviewGreat service from Vertu Honda in Mansfield. They made the process of buying an ex-demo model very straightforward, and were able to source the exact specification of car that we had been looking for. Very helpful and informative throughout the purchasing experience. Thanks to Oliver in particular for your video and helpfulness - much appreciated.
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Vicky A.
15 Mar 2026
Verified reviewOverall experience was excellent, really pleased with Jason who was knowledgeable, and went out of his way to help ,even delivered the car to my home
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D. A.
15 Mar 2026
Verified reviewGreat experience and Abu helped me in ever step of the buying process remotel, explained everything and had time for me when I was unsure of purchasing remotely not seeing or test driving the car.
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Dean t A.
15 Mar 2026
Verified reviewI'd definitely recommend Vertu Kia Edinburgh because the attention to what my needs were for a new car were listened to and no hard sale attitude. The reason this is our fourth car from Newbridge. Max was on top of all aspects of the purchase.
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S. A.
15 Mar 2026
Verified reviewGreat experience
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Richard cowley A.
15 Mar 2026
Verified reviewSean and the team were excellent
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Allison A.
15 Mar 2026
Verified reviewFriendly, competent dealership.
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John A.
15 Mar 2026
Verified reviewFriendly staff who quickly appreciated my requirements. No rush, no pressure just a pleasant conversation. Once the car was identified the process was simple, quick, and as promised. The car has been a revelation with more safety features than I realised initially whilst being a comfortable ride both on short and long journeys.
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Barry A.
15 Mar 2026
Verified reviewExcellent , friendly and professional service. I highly recommend the Chesterfield branch
Reviews displayed in chronological order
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