Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Alex A.
21 Mar 2026
Verified reviewGreat first car for my son, with the safety net of a years warranty.
-
Heidi A.
21 Mar 2026
Verified reviewLove my car never once felt pressured Tom was great answered all my questions
-
Nigel birch A.
21 Mar 2026
Verified reviewThe vehicle is fine, but could have been a bit cleaner on delivery. The main issue is that the vehicle is as yet not linked to the smartphone App and is still under investigation. This should have been checked prior to handover. Otherwise, I love driving the Kia Niro.
-
Beverley weston A.
21 Mar 2026
Verified reviewVertu Ford Stoke were great because Stewart was so helpful and patient with me, the car we were interested in had been sold so he found an even better one in the group stock. Made the whole experience easy. Kept us up to date throughout.
-
Chris fryer A.
21 Mar 2026
Verified reviewBuying a car from Vertu was a good experience. I'm happy with my new drive.
-
Jan A.
21 Mar 2026
Verified reviewGreat service as aways . My sales man Kevin knows me as I have bought honda's previously from him and have never had any problems. Any glitches or mainly something I don't understand he's always patient and happy to show me again
-
Terence A.
21 Mar 2026
Verified reviewNothing was too much trouble for the team at versus Derby especially Dan a friendly professional salesman who was a credit to venture Renault.would definitely recommend anyone who is thinking of purchasing a car to visit vertu Renault .
-
Alan A.
21 Mar 2026
Verified reviewPerfect
-
Richard A.
21 Mar 2026
Verified reviewIt was everything we were told
-
Bendan A.
21 Mar 2026
Verified reviewThe staff all 3 who i spoke to listened and werehelpful to best suit my specifications even when they changed not only with notice but also on the day to give me the best chance to make the best decision to meet my needs
-
Luke A.
21 Mar 2026
Verified reviewSuperb easy straight foward
-
Colin cridland A.
21 Mar 2026
Verified reviewSite is easy to follow the delivery was good and on time. Staff were very pleasant to deal with and very helpful with after sales queries.
-
Martin A.
21 Mar 2026
Verified reviewPerfect vehicle, at a fair price, with a friendly and professional service.
-
Jeni A.
21 Mar 2026
Verified reviewThe staff at Vertu MINI York were good because they were very helpful. Very patient on the test drive and it was very easy to pay for and collect the car . I felt very special and love love love my new car
-
M. A.
21 Mar 2026
Verified reviewNot good with use of email . But happy with my car although a can of red bull in back of front seat shows that car was cleaned to the to the standard I expected.m
-
Mark A.
21 Mar 2026
Verified reviewGreat experience at vertu Vauxhall Sunderland with salesman mark allen
-
Sharon A.
15 Mar 2026
Verified reviewThe car was delivered to us and it was seamless
-
Steve A.
15 Mar 2026
Verified reviewSalesman was very pleasant and knowledgeable and patient. No rushing and no pushing for a Sale.
-
Darren A.
15 Mar 2026
Verified reviewCustomer service from the salesman we dealt with was superb
-
Shreyas A.
15 Mar 2026
Verified reviewI recently bought a used Honda SH Mode scooter from Honda Vertu Grantham and had a great experience working with Dave Atkin. As my first scooter purchase abroad, I was a little nervous, but Dave made the whole process straightforward and professional. Everything was clearly handled: the vehicle records were complete, the service history was provided, spare keys were included, and the road tax was sorted. Dave was knowledgeable, communicative, and clearly knew what he was doing — he answered my questions and guided me through every step with patience. Overall I felt confident and well taken care of. I would definitely return to Honda Vertu Grantham for my next bike (hoping to upgrade to an ADX 350). Highly recommended for anyone looking for a reliable purchase and excellent customer service.
Reviews displayed in chronological order
Contact
Go to website
Certification
