Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Roger A.
21 Mar 2026
Verified reviewPerfect
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Maria & clive A.
21 Mar 2026
Verified reviewTotally 100% satisfied with the salesperson Naglis and would not hesitate in recommending the whole team
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Laura A.
21 Mar 2026
Verified reviewAmazing service. Seamless!! They pulled out all the stops to make sure we got our car on time. The staff are so friendly and made us feel so welcome and valued.
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John dyson A.
21 Mar 2026
Verified reviewSales person was fantastic
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Allan A.
21 Mar 2026
Verified reviewGreat service and very friendly got the car i wanted. Could not be happier salesman from Sunderland bristol street versus was great.
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C. A.
21 Mar 2026
Verified reviewGot the car that I wanted
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Catherine metcalf A.
21 Mar 2026
Verified reviewWas what u wanted
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John A.
21 Mar 2026
Verified reviewI have purchased 5 Hondas from this dealership over the past few years and have been very satisfied in the way they deal with customers making the purchase of any vehicle pleasurable.
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Edward A.
21 Mar 2026
Verified reviewThe salesman was very professional, approachable, and quick to respond to all our questions in a clear manner. The car was presented in excellent condition, and great value for the age/mileage. Whilst we had an issue with the car a few days later, the Vertu service dept were very quick to get it booked into a local garage to be resolved under their 3 month warranty.
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Janet hedley A.
21 Mar 2026
Verified reviewVery easy to navigate site.
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Richard moore A.
21 Mar 2026
Verified reviewI've used Vertu for years, can't fault their service from beginning to end.
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Deborah musgrove A.
21 Mar 2026
Verified reviewGreat service, James Coombs was brilliant.
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Joanne german A.
21 Mar 2026
Verified reviewAll good - would recommend
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Rob A.
21 Mar 2026
Verified reviewA very simple purchase process and the vehicle arrived very well valeted. Greatly appreciate the efficient service of Linda Lord - well done Linda 👏
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Margaret A.
21 Mar 2026
Verified reviewVertu Ford Bolton were great because the sales people were very accommodating, helpful and friendly and not pushy which can be off putting. They ensured I had my car in a very timely manor. Overall I found my experience very stress free.
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Vicki evans A.
21 Mar 2026
Verified reviewReally pleased with the experience – excellent service and support. I’d happily recommend them.
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Eamon magee A.
21 Mar 2026
Verified reviewSuccint, to the point, and no hassle
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Toni A.
21 Mar 2026
Verified reviewI was pleased with Vertu Vauxhall Sunderland and would recommend them because the sales staff that I dealt with are wonderful and very helpful.
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Natalie widdowson A.
21 Mar 2026
Verified reviewMy jaguar E-Pace is lovely. I'm very happy with it
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Pasquale A.
21 Mar 2026
Verified reviewVertu Kia Nottingham were very helpful. We were shown courtesy throughout by Jordan who dealt with us. The car was immaculate. He chased the original owner for the package tray and sorted out a new manual for us. They even came to do a service on the car when we'd had it for a few weeks and valeted it. Really helpful and friendly throughout.
Reviews displayed in chronological order