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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Adrian A.
26 Mar 2026
Verified reviewVery professional service
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Suat A.
26 Mar 2026
Verified reviewVery good, great service. I would recommend.
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Bruce A.
25 Mar 2026
Verified reviewVery easy to deal with all the way through the purchase process. Max and Nick were very helpful. Would recommend.
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G. A.
25 Mar 2026
Verified reviewExcellent customer service.
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Susie A.
25 Mar 2026
Verified reviewFabulous service from my 1st call, through the test drive, to picking up my car … Friendly and caring - did everything to find me the right vehicle for me
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Kathleen A.
24 Mar 2026
Verified reviewGood experience. Quick and easy process. Although car did need a part after a week it was dealt with quickly and professionally.
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L. A.
24 Mar 2026
Verified reviewThe best
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Lesley A.
24 Mar 2026
Verified reviewCarnt thank vertu northampton enough for making my experience perfect
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Neil A.
24 Mar 2026
Verified reviewI'd endorse Vertu Ford Durham because Quality of vehicles, cleanliness of showroom and friendly staff members
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Michael A.
24 Mar 2026
Verified reviewI went with the view to get additional information but was not ready to purchase, however, due to the knowledge, patience, friendliness and non pressurised approach of Will the salesperson I purchased a vehicle of higher spec than I was originally considering and am extremely pleased with my purchase.
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Kevin A.
24 Mar 2026
Verified reviewBrilliant service
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Chris A.
24 Mar 2026
Verified reviewThe staff are all very knowledgeable, the service was great, the site is easy to get around and my car is fantastic.
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Simon poole A.
24 Mar 2026
Verified reviewI'd endorse Vertu Volkswagen Skipton because from the initial greeting to finally driving your car away you all looked after extremely well they even make a very nice cup of tea. Pete what's the sales executive that I dealt with any instantly put me at ease by telling me that there was no rush he didn't come across with thehard, pushy sales approach and took the time to get to know me and my requirements. We explored various options before we found the the car which on paper suited my needs. In actual fact it's exceeded my needs and once I got inside it and test drove it and you it was exactly the right car for me. From completing the paperwork to actually taking delivery of the car, I was kept abreast of each stage it's very good communication. Now my car is arrived I'm delighted with it!
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Simon A.
23 Mar 2026
Verified reviewGreat service from Mazda York. Beth and her team were excellent throughout my purchase of a 2019 Mazda MX5 RF and 2 weeks in I am very happy with the car, just in time for summer.
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Brenda richardson A.
23 Mar 2026
Verified reviewvery pleased with service
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George A.
23 Mar 2026
Verified reviewProfessional from start to finish. Tom Rapp is an excellent member of your staff both thorough in communication & simple good manners
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Paul A.
22 Mar 2026
Verified reviewGreat experience buying my car with Jerrol.
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Manuel A.
22 Mar 2026
Verified reviewvery good company, always customer friendly
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Jeanette A.
22 Mar 2026
Verified reviewexcellent service from the sales team
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Marcus A.
22 Mar 2026
Verified reviewSuperb service.
Reviews displayed in chronological order
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