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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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David A.
1 Apr 2026
Verified reviewvery good , easy to navigate to find correct vehicle
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Richard A.
1 Apr 2026
Verified reviewChris was a very good representative of the firm - helpful, friendly and informative from the outset.
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P. A.
1 Apr 2026
Verified reviewBought my sons first car. As we had previously bought from them a new car, I knew we were going to get a good service. All great and no hassle.
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Peter A.
1 Apr 2026
Verified reviewThe sales lady Alex has been brilliant from start to finish, she's an absolute professional and a credit to the Vurtu organisation
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Dave A.
1 Apr 2026
Verified reviewThe experience at Vertu Volvo Exeter was fantastic because George was incredibly helpful from start to finish. He recorded a video of the car before we drove to view in person, took us on an extensive test drive and followed up once we made the decision to buy, ensuring the purchase and handover went very smoothly.
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Mr hodges A.
1 Apr 2026
Verified reviewAaron was great to deal with, treated us with respect and did everything he promised.
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Jeremy A.
31 Mar 2026
Verified reviewThe garage is conveniently sited, well laid out with the details of the cars for sale readily available. The sales staff are friendly, attentive, helpful, clearly very professional, and answer any questions openly. I felt reassured that the used car I wanted was in good condition and well maintained. The price agreed was fair with a reasonable valuation of my part exchange car. Overall, an excellent experience.
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Brian A.
31 Mar 2026
Verified reviewI have been dealing with vertu honda for 12 years they are a very helpful friendly the show room is allways clean and they aways explains what they are doing to your vehicle
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Chris A.
31 Mar 2026
Verified reviewFantastic service provided by Rob the salesperson.Will definately use them again and have no hesitation in recommending them.
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Anne A.
30 Mar 2026
Verified reviewThe website is very easy to find your way around and when I contacted Vertu at Peterlee the Sales Manager and Sales Executive were both very helpful and I was able to buy the car that I wanted.
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Rober A.
30 Mar 2026
Verified reviewOverall satisfied with the purchase
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Richard A.
29 Mar 2026
Verified reviewI had a very positive experience with Vertu Renault Derby. The customer service was excellent, especially from Scarlett, who was knowledgeable, approachable, and kept me informed throughout. Delivery was smooth and straightforward, and the handover was clear and well organised. Overall, I’m very satisfied and would definitely recommend them
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Pascaline A.
29 Mar 2026
Verified reviewA massive thank you to Vertu Toyota Leicester staff" especially Lilly" I really appreciate your patience and for answering all my questions. I am loving the new car so far! Best
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S. A.
29 Mar 2026
Verified reviewVery happy with service, very quick to sort out any problems, great experience buy a car from you thanks
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Riz A.
29 Mar 2026
Verified reviewExcellent visit through out
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Catherine A.
29 Mar 2026
Verified reviewThe experience at Vertu Honda Durham was great because the service from start to finish was exceptional!! Stephen and the team were absolutely brilliant. Everything was explained and the customer service before, during and after was brilliant. Would definitely recommend to anyone looking for a new car from a trustworthy garage. I will be returning when its time to upgrade again. Thank u.
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Paul A.
28 Mar 2026
Verified reviewSpot on, fantastic, easy
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James A.
28 Mar 2026
Verified reviewVery good, they explained details of the vehicle, the first time I had driven an electric vehicle, I was neither rushed of pressured into making a decision regarding purchasing the vehicle
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Brett ball A.
28 Mar 2026
Verified reviewis to use
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S. A.
28 Mar 2026
Verified reviewBeen going for years they've looked after me every time
Reviews displayed in chronological order
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