Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Julian bass A.
4 Apr 2026
Verified reviewGood quality pictures that made buying without seeing it in person easier.
-
Allison A.
4 Apr 2026
Verified reviewThe experience at Vertu Hyundai Mansfield was fantastic because Marlon who dealt with my purchase tailored the selection of cars to what I was looking for. I never felt that I was being pressurised into purchasing the new vehicle even after test driving and discussing finance arrangements. Marlon recommended some additional add ons that I could choose to have and once again I was not forced to have any of them. Thanks Marlon for a fab experience. :) Loving the new car, beautiful to drive and very comfortable inside.
-
David A.
4 Apr 2026
Verified reviewEasy purchase friendly staff ,nice site .
-
Leandah collis A.
4 Apr 2026
Verified reviewVery satisfied with the whole experience, salesgirl was very professional and thorough
-
Dave A.
4 Apr 2026
Verified reviewCustomer service is second to none. Cant do enough for you even after you have got your car. Top service all round
-
Nikola A.
3 Apr 2026
Verified reviewI would recommend Vertu Ford Stoke CV to friends and family because their service is consistently friendly, reliable, and genuinely focused on making the whole experience smooth and stress‑free.
-
Mr w A.
3 Apr 2026
Verified reviewExcellent customer service from a well-run garage. Everything was explained very thoroughly, and we are very pleased with our purchase.
-
Abhishek gupta A.
3 Apr 2026
Verified reviewVery satisfied my my vehicle choice, cars on the offer and approved by dealership. Website experience is nice, I think it works on online price algorithm so very competitive prices. I was offered with a nice service plan and OEM warranty transfer. Bought the car within 2 hrs with finance approved by Honda finance, Honda Derby. 10/10 to their overall support.
-
Natalie A.
3 Apr 2026
Verified reviewMy experience at Vertu Nissan Derby was positive because it was made to feel very professional from day one. I was offered a test drive and I'm a nervous driver but I honestly felt so at ease and comfortable throughout my test drive. The service continued to be of an excellent standard making my decision to purchase the vehicle super easy. Everything after the purchase was super fast and everything was made very clear to me with all the options available to me. I have nothing negative to say about my experience and would like to say a huge Thankyou to all the staff and especially Will who was just fantastic.
-
Darren A.
3 Apr 2026
Verified reviewGreat service. Highly recommended.
-
K. A.
3 Apr 2026
Verified reviewFast efficient and friendly to help arrange the purchase and delivery of my new car.
-
Mike A.
3 Apr 2026
Verified reviewI recently purchased a car from Vertu Hyundai Exeter and the whole experience was absolutely first‑class from start to finish. The team made everything smooth, stress‑free, and genuinely enjoyable. I want to give special recognition to Andy Hallums, who went above and beyond throughout the entire process. His knowledge, professionalism, and friendly, no‑pressure approach made a real difference. Andy took the time to understand what I needed, guided me through the options clearly, and made sure I felt confident every step of the way. It’s rare to find someone who balances expertise with genuine care for the customer, and Andy did exactly that. The rest of the staff were also fantastic—welcoming, efficient, and clearly committed to providing a 10/10 experience. From the moment I walked in to the moment I drove away, I felt well looked after. I’m delighted with my new car, and even more impressed with the customer service. I’d happily recommend Vertu Hyundai Exeter to anyone looking for a new vehicle, and I’d especially encourage you to ask for Andy Hallums—he’s outstanding. Thanks again to the whole team!
-
John A.
2 Apr 2026
Verified reviewExcellent Customer Service at Vertu Honda - Nottingham
-
Mark graham A.
2 Apr 2026
Verified reviewI felt that Vertu Gloucester was a really genuine and friendly team and will definitely be coming back in the future and now I have got my girlfriend on board so there will be another visit on the horizon.
-
Graham s A.
2 Apr 2026
Verified reviewVery good service
-
Domenica A.
1 Apr 2026
Verified reviewFriendly, honest, prompt and very helpful service. I am totally happy with my 'like new', second hand car. Thank you for an excellent service.
-
Angela A.
1 Apr 2026
Verified reviewI would highly recommend Vertu Mazda Hamilton to a friend. The customer service provided by Scott was excellent - he was friendly, approachable, and nothing was ever too much trouble. The car itself is of a high specification, beautifully presented, and finished to an excellent standard. It drives well and includes features that really enhance comfort and safety. We are absolutely delighted with our purchase and we are extremely satisfied with the service we received and would definitely choose to buy from Vertu Mazda Hamilton again.
-
Yvonne A.
1 Apr 2026
Verified reviewThis is our 5th mini from Vertu in Exeter and I have never had any problems. The customer service has always been 2nd to none and the vehicles have been fantastic.
-
Tracey A.
1 Apr 2026
Verified reviewI have bought 2 cars from Vertu and am really impressed with the overall service, care and support.
-
Olakunle A.
1 Apr 2026
Verified reviewI had a great experience at Vertu Nissan Widnes because I dealt with Dale P from the used car session and he was excellent throughout.
Reviews displayed in chronological order
Contact
Go to website
Certification
