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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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T. A.
9 Apr 2026
Verified reviewI am very pleased, excellent customer service. Car showroom is in a location I can get to. No issues at all. All good . Lovely car, we are very happy. Thanks
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Alex A.
9 Apr 2026
Verified reviewI'd endorse Vertu Volkswagen Hereford because I had a fantastic experience with Vert Motors, thanks to Charlotte. From start to finish she was absolutely amazing. She was friendly, professional, and incredibly helpful throughout the whole process. Charlotte took the time to explain everything clearly, answered all my questions, and made sure I felt confident and comfortable every step of the way. Nothing ever felt rushed and her customer service was genuinely outstanding. I wouldn’t hesitate to recommend Vert Motors to anyone, and if you get the chance to be served by Charlotte you’re in very good hands. Thank you again for such brilliant service!
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A. A.
9 Apr 2026
Verified reviewSuperb service from a knowledgeable salesman.
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Paul A.
9 Apr 2026
Verified reviewQuick and friendly sevice. everthing explained to me without any pressure selling. the car was ready as promosed.
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Steve A.
9 Apr 2026
Verified reviewHonest dealership with good stock
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Akram A.
9 Apr 2026
Verified reviewExcellent service from Vertu car was gully serviced valeted from a trusted Toyota dealer well Happy with the service provided.
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Stuart A.
9 Apr 2026
Verified reviewVertu Nissan Sheffield is a friendly garage that excels in transparent communication, professionalism, and maintaining a pressure-free sales environment; the staff are also very knowledgeable and helpful.
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Yusuff A.
8 Apr 2026
Verified reviewA reliable place to buy your car.
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Alice A.
8 Apr 2026
Verified reviewExcellent service from start to finish. I would recomment Vertu to anyone i know interested in buying a new car.
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Marion A.
8 Apr 2026
Verified reviewExcellent service can't thank them enough we love our new car.
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Steven A.
8 Apr 2026
Verified reviewI'd recommend Vertu Ford Birmingham to a friend because i was shown full attention during my purchase. I was in contact with other branches in VERTU and other companies, none were treating my custom that seriously. Damian at Birmingham was the main reason for buying with VERTU. I used to be in sales and Damain was exceptional in every measurable way. I real asset to the business.
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Jordan A.
8 Apr 2026
Verified reviewMillie made this process super easy. She explained everything well and kept me in the loop with everything. Highly recommend Millie and Vertu Honda.
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Alan philip binu A.
8 Apr 2026
Verified reviewHad a wonderful experience with Vertu Hyundai Bristol. The team was very helpful throughout the process, and I’m really happy with my Hyundai Tucson. Special thanks to Martin and Cellen for their support and guidance as they made the whole experience smooth and straightforward.
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Debbie A.
8 Apr 2026
Verified reviewExcellent
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A. A.
8 Apr 2026
Verified reviewIver, as he was helpful, polite and knowledgeable.
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Paul A.
7 Apr 2026
Verified reviewMy experience at Vertu Vauxhall Harrogate was memorable because all the staff were really helpful especially Richard. Would definitely use again in the future.
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Karen A.
6 Apr 2026
Verified reviewVery friendly not pushy and explained everything
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C. A.
5 Apr 2026
Verified reviewEasy to use
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David A.
4 Apr 2026
Verified reviewEasy
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Chia hui lim A.
4 Apr 2026
Verified reviewDanielle Goodwin has been very helpful, professional and knowledgeable.
Reviews displayed in chronological order
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