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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Ricky A.
9 Jun 2026
Verified reviewGenuine pleasure to buy from
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Philip goodwin A.
8 Jun 2026
Verified reviewSo easy to complete deal
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Brenda A.
8 Jun 2026
Verified reviewThe experience at Vertu Kia Edinburgh was good because Sarah Brockett, salesperson was lovely. No hard sell or pressure but was helpful, informative and friendly. She kept me updated on progress of sale and made it feel a special, exciting day when I went to pick up my new car.
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Gewei A.
8 Jun 2026
Verified reviewI had a great experience from start to finish. The website was easy to navigate, making it simple to find the information I needed. The customer service was friendly, professional, and very helpful throughout the process. Any questions I had were answered promptly, and I felt well supported every step of the way. I was very satisfied with the whole experience and would happily recommend them to others.
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A. southgate A.
7 Jun 2026
Verified reviewGreat service
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Sheila A.
7 Jun 2026
Verified reviewVertu Vauxhall Carlisle were helpful because they met my budget and they had the car I wanted
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David A.
7 Jun 2026
Verified reviewGreat service easy going and polite.
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Beverley A.
7 Jun 2026
Verified reviewBest car buying experience ever! Thanks guys!👌🏾
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Kenneth A.
7 Jun 2026
Verified reviewVertu honda Doncaster. The sales person Charlie was perfect in every way , advised, help full, completed all paperwork, road tax, private number plates, explained all functions of the car. After sales service has been Five star. Thank you for everything.
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D. A.
6 Jun 2026
Verified reviewSuch a great looking car, exciting to drive and perfect for what I need. Would definitely buy another in the future.
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Thomas burnside A.
6 Jun 2026
Verified reviewI would recomment Vertu to any future car buyers
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Chritian A.
6 Jun 2026
Verified reviewVertu Vauxhall Chingford were great because I would highly recommend Vertu because they are a very professional dealership with an amazing, elegant, and professional staff. They pay attention to every single detail, explain everything incredibly well, and build the exact trust that a buyer is looking for.
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Dean A.
6 Jun 2026
Verified reviewPerfect for me and exciting to drive
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Jelli A.
6 Jun 2026
Verified reviewThe experience at Vertu Ford Cheltenham was fantastic because Christopher is very patient with us, especially with our questions regarding the car including taking videos and is honest about the car. We travelled from Glasgow and was impressed about the cars condition, Chris explains all the packages and services for the car. They even gave me a copy of the service record (on top of service history print out) for when it was last serviced or change oil. The car trade and buying process is very straightforward. They made our visit nice since they are very welcoming. Would recommend to family and friends even if we have to travel!! Thank you Christopher and Cheltenham Ford Team!!
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John A.
6 Jun 2026
Verified reviewThey are well informed about their cars and came up with what I was looking for
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Sally jones A.
6 Jun 2026
Verified reviewCustomer service was of the highest level, with a very helpful Sales person who explained every aspect of the procedure.
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Tim A.
6 Jun 2026
Verified reviewGood deal, excellent staff
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John mcritchie A.
6 Jun 2026
Verified reviewVertu were nothing short of brilliant, far better than the competition!
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David A.
6 Jun 2026
Verified reviewExcellent Customer service, very good sales advice - which was clearly explained. Highly recommended . We are very pleased with our Volvo XC40 B4. The sales Executive - Granville was well above average.
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Karen A.
6 Jun 2026
Verified reviewCompletely satisfied on the day with everything
Reviews displayed in chronological order
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