Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Michael A.
6 Jun 2026
Verified reviewVertu honda Newcastle are a top class dealership, have never hada poor experience there.
-
Alan hopty A.
6 Jun 2026
Verified reviewUsed this franchise for the first time and with the service received I will certainly use again, and recommend to others
-
Kevin A.
6 Jun 2026
Verified reviewVery satisfied with the professionalism of the staff, very welcoming.
-
Peter A.
6 Jun 2026
Verified revieweverything went smooth with sales
-
Pearl briars A.
6 Jun 2026
Verified reviewExcellent from start to finish
-
Fabian ramirez romero A.
6 Jun 2026
Verified reviewAbsolutely everything is very easy with them
-
S. A.
6 Jun 2026
Verified reviewGreat cars at great prices. The staff were very friendly and welcoming and they even picked me up from the station. Even though they were far away they made it well worth the trip and I am very pleased with the car. I would recommend them to anyone looking to pick up a solid deal
-
Angela A.
6 Jun 2026
Verified reviewFantastic service from Vertu in Shirley, Solihull
-
Roger A.
5 Jun 2026
Verified reviewGreat customer service I thought it had died but Tom at Honda Mansfield was outstanding .Thank you for looking after me so well
-
Giuseppe A.
5 Jun 2026
Verified reviewGreat experience. People are quick, responsive, polite and welcoming.
-
Vernon A.
5 Jun 2026
Verified reviewsalesman will was very helpful with my purchase.well done
-
Ron A.
5 Jun 2026
Verified reviewI would recommend this branch of Vertu , great to deal with
-
Michael A.
5 Jun 2026
Verified reviewA very good experience
-
Kath A.
5 Jun 2026
Verified reviewhelpful staff. quality cars
-
Spencer A.
5 Jun 2026
Verified reviewThe car is great, one small issue sorted via the fantastic service department, the persons name was Pete and he was exceptional!
-
Maurice A.
4 Jun 2026
Verified reviewI was met with a friendly face
-
James horton A.
4 Jun 2026
Verified reviewGreat customer service
-
C. A.
4 Jun 2026
Verified reviewVery easy to get there so friendly and helpful. The car is absolutely lovely thank you so much Damien for all your 5☆help.
-
Derek carroll A.
4 Jun 2026
Verified reviewThe service at Vertu Newcastle from Lee Anderson was first class and we love our new Ford Puma. I wouldn't hesitate in recommending them as very professional , courteous and friendly too.
-
Quintus jean baptiste A.
4 Jun 2026
Verified reviewIve enjoyed the entire process, Tom was absolutely fantastic and paramount in getting my family into the right car, no pressure sales tactics, just pure enthusiasm and knowledge! Awesome Tom!
Reviews displayed in chronological order