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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Patrick A.
16 Jun 2026
Verified reviewI had a great experience when purchasing my Peugeot 3008 GT 2023 the sales man Mr Z Ali was very helpful 👌
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Mark A.
16 Jun 2026
Verified reviewEasy to use website, was able to quickly filter down vehicle choices and find nearby suitable ones to me. All the info on the car was easy to find.
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Julian A.
16 Jun 2026
Verified reviewgreat people good prices and an excellent range of stock
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Rhys A.
15 Jun 2026
Verified reviewVertu Nissan Northampton staff were really helpful and friendly. They explained everything and were happy to cover bits in greater detail that we weren't sure on, or had any reservations about (all of which were resolved). Highly recommend Will and Elisa who looked after us really well. Met the manager too, apologies I've forgotten the name, but he was very welcoming and friendly too.
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John A.
15 Jun 2026
Verified reviewGood
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Garry hadfield A.
15 Jun 2026
Verified reviewI HAVE ALWAYS BEEN TREATED AS A VALUBLE CUSTOMER
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Malgorzata A.
15 Jun 2026
Verified reviewI am extremely satisfied with the service I have received. I have been a customer for the past five years, and my experience has always been excellent. Everyone is helpful, professional, and genuinely interested in helping you choose a car that truly fits your needs. The atmosphere is always friendly and welcoming, and the staff greet you with a smile every time. Whenever I visit, I feel like a valued customer, despite purchasing only small cars. The level of customer care and attention is exceptional and makes every interaction a pleasure. I highly recommend not only the sales department but also the servicing team. Their professionalism, honesty, and commitment to customer satisfaction are outstanding. I simply cannot imagine receiving better service anywhere else.
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Chris A.
15 Jun 2026
Verified reviewFriendly staff and a good range of vehicles to chose from
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Natalie A.
14 Jun 2026
Verified reviewVery friendly and helpful staff,and a very smooth purchase of a new car
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G. A.
14 Jun 2026
Verified reviewThis is the 3rd vehicle we have purchased from Vertu and we are extremely pleased with the level of customer service we have been provided on each occasion. We would have no hesitation in recommending them to our friends and family.
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Emily A.
14 Jun 2026
Verified reviewAbsolutely amazing place and so helpful. Everyone that works there helped me through all the steps and ensured the car was perfect for me.
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James A.
14 Jun 2026
Verified reviewExcellent experience
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Stephen A.
14 Jun 2026
Verified review.y search started with AutoTrader, my satisfaction was brought to total satisfaction by Vertu Sheffield (Josch and James especially).
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Ian A.
14 Jun 2026
Verified reviewI was pleased with Vertu Renault Exeter and would recommend them because the sales people were very friendly and knowledgeable
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Jonathan A.
14 Jun 2026
Verified reviewI'd definitely recommend Vertu Ford Stoke because it was an overall good experience buying my car. I was looked after by staff and it was noticeable how polite and professional they were having been to other car sales places during the previous week. I am happy from start to finish with how I was dealt with as a customer, I plan in the next 2 years to get another car and I will go back to the same dealership and ask to deal with the same salesman, I am a very satisfied customer.
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Joseph A.
14 Jun 2026
Verified reviewI'd definitely recommend Vertu Nissan Derby to friends and family because they were very accommodating even when we had to chase around our young child. They got us sorted quickly and were happy to show us multiple cars.
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S. A.
14 Jun 2026
Verified reviewCustomer service is fantastic and the website is easy to navigate
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Stephen A.
14 Jun 2026
Verified reviewA pleasant and most satisfying experience.
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Jolyon lilley A.
13 Jun 2026
Verified reviewGreat service, the sales team on site always put the customer first, nothing is too much trouble. I will definitely being getting my car serviced here, and would recommend to firends and family.
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Brian A.
13 Jun 2026
Verified reviewIt was a very easy experience from start to finish jack explained everything quite clearly and let me make my mind up without been pushy was also very patient when I made a few mistakes would definitely recommend a car from this showroom
Reviews displayed in chronological order
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