Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Phili A.
18 Jun 2026
Verified reviewgood
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Babra A.
18 Jun 2026
Verified reviewI highly recommend the process of acquiring was very smooth.Ruby the sales rep was very professional and clearly explained everything to me and was so patient answering my questions. I highly recommend Vertu motors I used the Nottingham garage
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Christina A.
18 Jun 2026
Verified reviewgreat service, not pushy
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Liz wilsher A.
18 Jun 2026
Verified reviewVery happy with service recieved from Nissan Vertu Sheffield. Excellent experience with Bilal in sales and very easily matched with the perfect car for us. No pushy sales techniques, just informative and knowledgeable conversation. Extremely happy with purchase and with reassurance that going through Nissan dealership will ensure good after sales service.
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Fay A.
18 Jun 2026
Verified reviewSecond to none service and quality of communication.
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Jonathan hurt A.
18 Jun 2026
Verified reviewPaul martin was excellent from start to finish. Recommend him for any mini needs!
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I. A.
18 Jun 2026
Verified reviewThe knowledge, attention to detail, friendliness and professionalism from Gemma was absolutely amazing. Thank you!
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Neil A.
18 Jun 2026
Verified reviewThe staff at Vertu Ford Stafford were good because they were very friendly, honest and professional.
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Gordon parrish A.
18 Jun 2026
Verified reviewVery good company, completely satisfied with the whole experience of my purchase
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W. A.
17 Jun 2026
Verified reviewvery good service and package.
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Mark harper A.
17 Jun 2026
Verified reviewBrilliant experience great to deal with
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Philip A.
17 Jun 2026
Verified reviewVery satisfied with the way we were treated professional staff ,very friendly .Dale Partington dealt with us very well providing my wife with a great coffee or two.😜😜Would deffinately recommend to friends and family.
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Amy A.
17 Jun 2026
Verified reviewVery good! Very happy with my purchase.
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Deborah A.
17 Jun 2026
Verified reviewGreat service all the staff where really friendly and professional Jack was brilliant explaining everything I needed to know and more
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Priya A.
17 Jun 2026
Verified revieweasy to use
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Joe A.
17 Jun 2026
Verified reviewExcellent service and quality. Very friendly staff and only to eager to help in any way. Will be definitely recommending and using Vertu again. 10/10. Left feeling very satisfied with the overall experience.
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S. A.
16 Jun 2026
Verified reviewVertu BYD Hartlepool were really helpful and I'd recommend them because they were very helpful from initial enquiry, the whole process was quick and easy 😀 the car is perfect and beautifully presented Christian was lovely to deal with, very friendly and helpful
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Gavin A.
16 Jun 2026
Verified reviewExcellent service from friendly and professional staff.
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Natasha A.
16 Jun 2026
Verified reviewThe experience at Vertu Vauxhall Carlisle was great because paul was very helpful, kept me updated throughout the preparation of the vehicle and all information and options were clearly explained.
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Mandy A.
16 Jun 2026
Verified reviewAll staff were professional and welcoming. It is the first time that I have used Vertu and I would be happy to use them again.
Reviews displayed in chronological order