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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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P. A.
5 Jul 2026
Verified reviewGreat service. I had a really good experience with Vertu Kia Edinburgh. Sarah Robbie and Tony were excellent and well informed.
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Claire A.
5 Jul 2026
Verified reviewI have had the best experience at Ford Vertu Stratford Road. Hamid is really helpful, patient and knows his stuff and nothing is too much of an ask. Thank you for your amazing service.
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Arron A.
5 Jul 2026
Verified reviewVery pleased with the whole service and sales process couldn't fault them at all didn't feel pressured into anything and the test drive and getting the vehicle from the salesman was very helpful and happy with car and what i was offered would definitely recommend vertu vauxhall carlisle
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Malcolm A.
5 Jul 2026
Verified reviewVery help full and no pressure sale
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Brian A.
5 Jul 2026
Verified reviewA first class experience from Vurtu. Not to pushy but were great at explaining everything. I was 💯 percent satisfied with the sales team.
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Androulla A.
5 Jul 2026
Verified reviewExcellent dealership. Friendly helpful knowledgeable staff members great after sales too
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E. A.
5 Jul 2026
Verified reviewVery attentive salesperson who answered all my questions. The purchase was not rushed.
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Kimberley james A.
5 Jul 2026
Verified reviewThe customer service from George in Truro was brilliant. Such a polite, friendly person and it felt like we had known him years. He answered every question we had and was there if we needed anything. Genuinely lovely person
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Jim A.
5 Jul 2026
Verified reviewTom Kent at Vertu Motors in Glasgow is a standout professional who immediately puts customers at ease with his warm, friendly manner. From the moment you meet him, he creates a relaxed atmosphere that makes the car‑buying experience feel straightforward and enjoyable. His approach is never pushy; instead, he listens carefully, understands what you’re looking for, and guides you with genuine enthusiasm. What truly sets Tom apart is his excellent salesmanship. He strikes the perfect balance between being informative and being supportive, offering clear explanations and thoughtful recommendations without ever making you feel pressured. Whether you’re exploring options or ready to make a decision, Tom’s ability to communicate clearly and confidently makes the entire process smooth and stress‑free. Tom’s in‑depth knowledge of cars is exceptional. He can discuss models, trims, performance, reliability, and running costs with impressive detail, tailoring his insights to your needs rather than giving generic information. His expertise inspires confidence, and it’s clear he takes pride in helping customers make the right choice. If you’re visiting Vertu Motors in Glasgow, Tom Kent is exactly the kind of salesperson you hope to meet - friendly, skilled, and truly knowledgeable.
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Bharath kumar balasubramaniyam A.
5 Jul 2026
Verified reviewThe Vertu.com website was easy to navigate and made the whole car buying process straightforward. Finding the right vehicle, checking specs, and getting in touch with the dealership were all simple. The delivery was arranged smoothly and communication throughout was excellent. Very satisfied with the overall experience.
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J. A.
5 Jul 2026
Verified reviewVery proffesional helpfull and welcoming experience ... Chloe & Dean 100%
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Martyn A.
5 Jul 2026
Verified reviewvery satisfied with my new car excellent service,very professional
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Illsa A.
5 Jul 2026
Verified reviewThe staff was really friendly over all and helped with all my confusions and tried to find the best car that fit my needs and budget they all went over and beyond
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Kevin A.
5 Jul 2026
Verified reviewAll the staff were friendly and courteous. The dealership was well presented. Great service, would recommend.
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Abdou aziz A.
5 Jul 2026
Verified reviewI'm very lucky to buy my vehicle from Vertu Ford Stoke on trend. The customer service was amazing and also the condition of vehicle was very good
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Ricky A.
5 Jul 2026
Verified reviewExcellent car, great service
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Sarah hills A.
5 Jul 2026
Verified reviewI bought my car from Volvo dealership Exeter and I am very happy with all the service provided by them, ensuring my (used) new car was thoroughly checked out prior to sale and came with an extended warranty - which gives great confidence - & the team are always happy to help, answer queries and were able to secure a good credit agreement for me I feel very safe and confident with my big purchase and I absolutely love my new dream car! Thanks very Volvo Exeter!
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Gheorghe A.
5 Jul 2026
Verified reviewI really recommended. The team is very professional and gives us all the informations we need it.
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Wendy A.
5 Jul 2026
Verified reviewCustomer service was incredible
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Wendy A.
2 Jul 2026
Verified reviewALL WENT SMOOTHLY- FAIR PART EXCHANGE FOR MY MG3
Reviews displayed in chronological order
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