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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Olakunle A.
5 Jul 2026
Verified reviewExcellent service throughout, car drives well and I'm great condition.
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Malcolm A.
5 Jul 2026
Verified reviewThe staff are very welcoming and eager to assist with any requests or queries. One of my better experiences when buying a car.
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John A.
5 Jul 2026
Verified reviewLiam Healy was a pleasure to deal with, helpful, answered all my questions, helped me without rushing me and the whole Vertu experience and Liam's handling of my car change was perfect. 110% satisfied.
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Tim A.
5 Jul 2026
Verified reviewVertu Motors treated us ell and in particular Jean-Claude Andry- Bourgeoise at Vertu Bradford Renault who steered us through the process confidently and without pressure.
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Silviu A.
5 Jul 2026
Verified reviewGreat experience with Vertu, Nick was great and very helpful
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R. A.
5 Jul 2026
Verified reviewVery good service. Helpfull and knowledgeable. All explained very clearly throughout the process. Happy to use again
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David fawcett A.
5 Jul 2026
Verified reviewCustomer service was exceptional. No hassle, friendly, not pushy. It made purchasing the vehicle straight forward and a great experience.
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Allan A.
5 Jul 2026
Verified reviewVertu Ford Bolton staff were good because they are excellent at what they do. Irquem is the best I have ever dealt with as he explained every detail about the car and transaction.
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Graham A.
5 Jul 2026
Verified reviewOn my new purchase I was extremely happy with the professionalism of all the staff who dealt with it.
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Deborah A.
5 Jul 2026
Verified reviewAlways a good experience here. from polite and friendly staff to the extra care given as I had been recently widowed and not in a good place. Very clear about condition of cars and the finance side of things. Comfortable reception and always kind.
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Simon A.
5 Jul 2026
Verified reviewThe whole process from start to finish went as smoothly as possible. The staff were friendly and attentive. Even the after sale support was very professional.
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Kim A.
5 Jul 2026
Verified reviewGreat service. Would highly recommend to anyone buying a car.
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Pete A.
5 Jul 2026
Verified reviewPete was fantastic and a real help from start to finish. Would thoroughly recommend. Thanks for making the whole process extremely easy!
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Andrew A.
5 Jul 2026
Verified reviewEverything went smoothly from start of the process to us driving out with our new car
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P. A.
5 Jul 2026
Verified reviewvery good service before, during and after buying my vehicle.
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David lloyd A.
5 Jul 2026
Verified reviewI was totally satisfied with the purchase of my Ford Puma in aspects of the sale process with Paul Dickson a top sales guy
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Sorel A.
5 Jul 2026
Verified reviewI purchased my vehicle from Vertu Banbury. I'm very pleased with the car and they made the experience very pleasurable with no high pressured sales pitch and a very friendly atmosphere.
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Tyler A.
5 Jul 2026
Verified reviewHad a brilliant experience at Vertu Honda Bikes Grantham! From start to finish the team were honest, helpful and really took the time to understand exactly what I was after. I ended up with a bike I absolutely love, and genuinely couldn't fault the service, they went above and beyond and couldn't have done much more to help. Would highly recommend to anyone looking for a new bike, great team and a great experience all round. Thank you!
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Maryam A.
5 Jul 2026
Verified reviewI recently purchased a Kia Stonic from the team at Vertu Nottingham Kia and had a really positive experience from start to finish. The team was professional, welcoming, and very transparent throughout the whole vehicle handover process. The car itself is immaculate and runs beautifully. If you want a smooth, pressure-free car-buying experience in the Nottingham area, I highly recommend visiting this branch. Thank you for a great service!
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Pc A.
5 Jul 2026
Verified reviewVertu BYD Worcester were fantastic because the process been straightforward, car very clean and well presented. With fresh MOT and service
Reviews displayed in chronological order
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