Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Julian A.
7 Jul 2026
Verified reviewExcellent customer service.
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David A.
7 Jul 2026
Verified reviewEverything was fine.
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Tom A.
7 Jul 2026
Verified reviewGreat level of support all through the buying journey from Alex
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Rachael ewing A.
7 Jul 2026
Verified reviewVertu were efficient and friendly throughout the whole buying experience. Many thanks
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R. A.
7 Jul 2026
Verified reviewFantastico
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L. A.
7 Jul 2026
Verified reviewPain free and non pushy sales experience. A good selection of cars in an easy to reach location with nice facilities.
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Stephen A.
7 Jul 2026
Verified reviewExcellent communication. Very pleased with the service. Would definitely use again. Thank you
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Steven A.
7 Jul 2026
Verified reviewVertu Renault Nottingham were really helpful and I'd recommend them because Barry listened to us and considered our needs before finding the best possible car for us.
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Patricia A.
7 Jul 2026
Verified reviewAs far as we're concerned everything so far has been top notch. The salesman Anthony was very kind and helpful. We were sometimes a bit slow grasping everything. Anthony was very kind and patient.
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D. A.
5 Jul 2026
Verified reviewGood overall experience when purchasing my car. Staff were polite & helpful
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Paul A.
5 Jul 2026
Verified reviewVery good
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Craig A.
5 Jul 2026
Verified reviewVertu Renault Derby are very professional, courteous and knowledgeable even though the car is purchased wasn't their own brands, cant fault their service, would recommend
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Kajal A.
5 Jul 2026
Verified reviewHad the perfect car for us. Kayleigh was great and ran us though all the various options. She even followed up after a few days to make sure we were happy with everything. Would highly recommend Vertu.
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Daniel hughes A.
5 Jul 2026
Verified reviewBrilliant service start to finish from leon
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Colin A.
5 Jul 2026
Verified reviewoverall a great experience all sales persons are very helpful even when your personal sales person has had to go to get documents sorted cannot fault vertu ford west bromwich branch high enough
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Lynda A.
5 Jul 2026
Verified reviewThe staff at Nissan Vertu Halifax pulled out all the stops to get our vehicle and paperwork ready for us in just over 24 hours so that we could take it away on holiday. Everything was explained clearly.
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Abhishek A.
5 Jul 2026
Verified reviewVertu Honda is fantastic website very easy to scroll, find and reserve options. I specially like the filter options to find what i look for. Thanks Vertu. Honda Vertu Derby dealer was very professional. active and helpful to select the right choice. Honda Vertu Nottingham staff was also superb, during my first car service. 5 stars.
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James A.
5 Jul 2026
Verified reviewVery good experience
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Ahmed ibrahim A.
5 Jul 2026
Verified reviewI had great costumer service with Rawnok khan I will recommend
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Simon A.
5 Jul 2026
Verified reviewWas a great experience from browsing their website, test driving the vehicle and agreement on the price.
Reviews displayed in chronological order