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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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S. A.
19 Jul 2026
Verified reviewI found an excellent low-mileage Ford Focus on the Vertu website, and travelled from Oxford to Newcastle to pick it up. I am very pleased indeed with the quality and condition of the car, and was particularly impressed by the professional competence of the sales staff at Vertu Newcastle.
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Tom A.
19 Jul 2026
Verified reviewExcellent customer service vehicle was immaculate. Nice to deal with.
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Janice A.
18 Jul 2026
Verified reviewVery happy with everything, especially the customer service I received from Anna and Craig. Excellent service
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Adrian A.
18 Jul 2026
Verified reviewA good around experience with this company
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Kristina A.
18 Jul 2026
Verified reviewGreat experience overall. found a perfect car for our needs
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Danny A.
18 Jul 2026
Verified reviewI'd endorse Vertu Kia Nottingham because they are superb in every sense. They are incredibly friendly, understanding and you dont feel like your in a dealership. By the i mean you normally feel pressure or pushing to purchase but with Kia Nottingham they made you feel welcome and like they were genuinely trying to help you not themselves or the company to make more money.
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Kelly A.
18 Jul 2026
Verified reviewExcellent customer care. Would highly recommend
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Clive A.
18 Jul 2026
Verified reviewExcellant service and would recommend
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Eddie A.
17 Jul 2026
Verified reviewMy experience at Vertu Ford West Bromwich was positive because of the Harman. He was very attentive and listen to what I wanted in a motor vehicle it was relatively great wto be honest
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Rebecca A.
17 Jul 2026
Verified reviewCustomer service was on point and friendly staff amber was amazing and polite
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Luke A.
17 Jul 2026
Verified reviewCustomer service was incredible, was given plenty of time to look around the car with no pressure. Leon was very helpful and happy to answer all questions and if he wasn't super confident with the answer he was honest. The test drive was decent and good communication. Overall pleasant experience woukd buy again
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Steven A.
16 Jul 2026
Verified reviewI'd endorse Vertu Ford Orpington CV because the friendly, helpful and efficient staff, Luke was more than helpful and had a really relaxed approach, I had confidence he would deal with everything that needed sorting, the communication from him was brilliant. I would use again in the future.
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Debbie warman A.
16 Jul 2026
Verified reviewExcellent
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Ajesh A.
16 Jul 2026
Verified reviewVery Trustable company.
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Peter A.
16 Jul 2026
Verified reviewvery happy with my new car
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D. A.
16 Jul 2026
Verified reviewvery high
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Dave A.
15 Jul 2026
Verified reviewThe professional Honda dealers - great staff, excellent and abundant choice of vehicles and multiple options of payments available.
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Ben A.
15 Jul 2026
Verified reviewSuper friendly staff, an all round great experience.
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Cameron A.
15 Jul 2026
Verified reviewThe staff were very helpful, they listened to our needs and found a car that suited us. We are delighted with our new car.
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Lesley A.
15 Jul 2026
Verified reviewThe sales experience and customer journey with Damian Boote (the Salesman) was 10/10
Reviews displayed in chronological order
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