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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Geoff A.
15 Jul 2026
Verified reviewThe whole buying process was very seamless. Really pleased with the vehicle and the service I received
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Sue A.
15 Jul 2026
Verified reviewA very pleasant showroom experience before, during and after the sale. I would definiely visit Vertu Vauxhall again myself and also would recommend to friends and family
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K. A.
15 Jul 2026
Verified reviewThe website is really easy to navigate and search through the cars in my budget and everyone at vertu was really nice and helpful with whatever I wanted to know regarding the car. Overall great experience
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Kevin A.
15 Jul 2026
Verified reviewSimple enough to fill in quickly with the feedback required.
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Chris lord A.
15 Jul 2026
Verified reviewExcellent service all round
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I. A.
15 Jul 2026
Verified reviewVery welcoming nothing too much trouble,leave you to look no pressure to buy,
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Sue A.
15 Jul 2026
Verified reviewA very pleasant showroom experience. Everyone was so helpful before, during and after the sale. I would definitley visit Vertu Vauxhall again
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Bisola animashaun A.
15 Jul 2026
Verified reviewI was looked after by Dylan and he was brilliant. I am happy to have purchased a car from Vertu. I had a great experience and will definitely recommend them.
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Krzysztof A.
14 Jul 2026
Verified reviewI had a great experience at Vertu Škoda Chesterfield because seller was amazing and helped me with everything I expected
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B. mounsey A.
14 Jul 2026
Verified reviewExcellent sales staff and the whole experience was positive.
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Paul A.
14 Jul 2026
Verified reviewI have dealt with vertu quite a few times and have always been very satisfied with the service I have received.
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John A.
14 Jul 2026
Verified reviewKeyleigh was a great help from start to finish and the car i have has been great
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Peter barnes A.
14 Jul 2026
Verified reviewgood service
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Mark fixon A.
14 Jul 2026
Verified reviewI'd endorse Vertu Honda Durham because I was looking to upgrade my Honda and I had seen a Honda that I liked but as I inquired about the car it was reserved luckily I was speaking to Andrea at Honda virtu in Durham she said that I will do my best to find you another and she did the car was a demonstrator and became available the only problem is that I live in Surrey and was probably 300 miles away but that was not a problem as a deal was done after speaking with Andrea and Manny I purchased the car and a very nice chap Imran delivered the car and collected my car as a Px.I would like to thank all the team for a great service from start to finish I would highly recommend The team if you are looking to buy a car from them 5 stars all round. Thank You. Mark.
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S. A.
14 Jul 2026
Verified reviewThe site is pretty easy to use, vertu can be quite attentive at times, unfortunately my experience when needing my car in the garage, took 4 weeks for it to be seen as there is lack of engineers. Eventually got fixed in the end under warranty
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A. A.
14 Jul 2026
Verified reviewI was happy with the service and assured regards buying a used car.
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Gary A.
14 Jul 2026
Verified reviewThe sales team in particular Paul were amazing and would highly recommend them and him in particular.
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Sulaiman A.
14 Jul 2026
Verified reviewThe whole experience was what purchasing a car should always be. professional and smooth. Many thanks to Terry and Team
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M. A.
13 Jul 2026
Verified reviewCustomer service very good
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M. A.
13 Jul 2026
Verified reviewKelson at Vertu Edinburgh West, super helpful and friendly, great atmosphere and support throughout our purchase and PX process
Reviews displayed in chronological order
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