Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Claire A.
28 Jul 2026
Verified reviewExcellent customer service
-
Oliver julian A.
28 Jul 2026
Verified reviewgood site
-
Marta A.
28 Jul 2026
Verified reviewI'd definitely recommend Vertu Honda Durham to friends and family because it was easy and very professional.
-
Tessa A.
28 Jul 2026
Verified reviewVic went above and beyond and was amazing start to finish
-
Peter A.
28 Jul 2026
Verified reviewHighly satisfied. Your salesperson Jonathan, was very sympathetic to my needs, patient, polite, and explained all that I asked for very well.
-
Aleks A.
28 Jul 2026
Verified reviewI am very satisfied with the purchase. Both the car and the whole purchase experience was simply amazing. The car was exactly as described and Livon - who I dealt with - was very professional, friendly and informative throughout the whole process. I highly recommend Vertu- especially Nottingham branch to everyone and I'll definitely buy again.
-
Nick redman A.
28 Jul 2026
Verified reviewWe were pleased to find Volvo Truro after a disappointing experience at Exeter Volvo
-
Kelvin A.
28 Jul 2026
Verified reviewI'd recommend Vertu Vauxhall Newcastle because the service are good will details explanation before you buy customer service was absolutely amazing
-
Kevin A.
28 Jul 2026
Verified reviewRachel and Ed were very helpful in getting my car delivered in the timescale I needed
-
Marianne martin A.
28 Jul 2026
Verified reviewSeamless
-
David A.
28 Jul 2026
Verified reviewVery easy to deal with no pressure all the information I needed was explained clearly made the whole experience of buying my car very easy,
-
J. A.
28 Jul 2026
Verified reviewExcellent! Used multiple times
-
Graham A.
28 Jul 2026
Verified reviewEasy purchase, good communication from start to finish
-
Nick A.
28 Jul 2026
Verified reviewWe were pleased to have found the Truro dealership after a less than satisfactory experience with the Exeter dealership.
-
Robina A.
28 Jul 2026
Verified reviewVertu Nissan Bradford were fantastic because both Manager and Andy went out of their way to ensure we got good deal with the car we wanted within our budget. They are a lovely welcoming team and ensured we were satisfied with any information needed. I emailed Andy regarding a concern and he replied to me promptly.
-
Steve A.
28 Jul 2026
Verified reviewOnly issue was even specifying the Banbury location, it kept showing me cars from other locations
-
Karl A.
21 Jul 2026
Verified reviewExcellent service
-
Denise A.
20 Jul 2026
Verified reviewVery professional approach, polite, helpful and friendly. There was an issue after I purchased the vehicle, it was covered by the 3 month warranty and that was upheld with a resolution put in place
-
Susan A.
20 Jul 2026
Verified reviewRebecca Kirk was extremely helpful and knowledgeable, she steered us in the right direction to our lovely Discovery Sport which we love. She had all the answers to our many questions. Thanks to all the staff
-
David A.
20 Jul 2026
Verified reviewBrilliant experience, very happy with our new car. Would highly recommend !
Reviews displayed in chronological order