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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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S. A.
28 Jul 2026
Verified reviewThe experience at Vertu Volkswagen Mansfield was fantastic because they provided all the information i need it and were clear and helpfull with the process.
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N. A.
28 Jul 2026
Verified reviewGreat place, but not so good if comes to communication. Four out of five. Overall pretty good.
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Mike A.
28 Jul 2026
Verified reviewThe experience at Vertu Renault Derby was good because everything was explained clearly, and the staff were freindly and helpful. Thank you.
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Geoff A.
28 Jul 2026
Verified reviewI was very pleased with vertu and the first class treatment by the saleman Finley
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Graham thewlis A.
28 Jul 2026
Verified reviewAll very good
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Kim A.
28 Jul 2026
Verified reviewExcellent customer service never felt under pressure to buy
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David A.
28 Jul 2026
Verified reviewExcellent Service
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P. A.
28 Jul 2026
Verified reviewexcellent
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Bernard flynn A.
28 Jul 2026
Verified reviewGreat car at a great price. Good communication from initial contact to completion.
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Grzegorz A.
28 Jul 2026
Verified reviewVertu Toyota Ayr were really helpful and I'd recommend them because The garage offers good, friendly service. I recommend the salesperson (Kal Galev).
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Stewart A.
28 Jul 2026
Verified reviewVg vg
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Johnny A.
28 Jul 2026
Verified reviewClean and easy to navigate
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P. A.
28 Jul 2026
Verified reviewExcellent and easy to navigate. I will use it again.
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Paul A.
28 Jul 2026
Verified reviewThey helped me choose the ideal vehicle so I would recommend them due to excellent service received.
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Phil A.
28 Jul 2026
Verified reviewall went well, professional friendly staff, car was as expected ,I would return if I needed another purchase
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Sonja A.
28 Jul 2026
Verified reviewWell set out forecourt. Friendly sales team, options explained thoroughly and offered drinks. Test drove the same day and made our decision straight away.
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Alexander A.
28 Jul 2026
Verified reviewI had a great experience at Vertu Škoda Derby because the salespeople was very friendly, accommodating and knowledgeable, the showroom was clean and spacious with a good selection of cars to become familiar with, and test drive.
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Jahed A.
28 Jul 2026
Verified reviewThe garage has multiple choices to choose from, the staff are really nice, especially Rawnok who looked after me. Would definitely recommend Vertu Motors
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John A.
28 Jul 2026
Verified reviewAs a long distance buyer they made every effort to make the process of handing over and collecting the vehicle easy. The presentation of the vehicle couldn't be faulted.
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Ian A.
28 Jul 2026
Verified reviewFirst class service, first class vehicle - 10/10!
Reviews displayed in chronological order
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