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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
3 Oct 2026
Verified reviewVery satisfied. Extremely easy to navigate website
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Zlatko stamatov A.
3 Oct 2026
Verified reviewI'd recommend Vertu Nissan Chesterfield tЕто три отлични варианта на английски език, които можеш директно да копираш и поставиш във формата им. Подготвил съм ги така, че да звучат професионално и да отразяват търпението и съдействието, което си получил от тях (включително обясненията за финансите и липсата на агресивен натиск). Под всеки вариант има и превод на български, за да знаеш точно какво изпращаш. Вариант 1: Детайлен и професионален (Най-подходящ за твоята ситуация) "I highly recommend Vertu Nissan Chesterfield because of their outstanding customer service. The team was incredibly patient, transparent, and helpful throughout the entire process of buying my new family car. They took the time to explain all the finance options clearly and answered every question I had without any high-pressure sales tactics. A truly professional, honest, and smooth experience from start to finish.o anyone because
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Georgi A.
3 Oct 2026
Verified reviewGread customer service
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Ahmed A.
3 Oct 2026
Verified reviewThe experience at Vertu Hyundai Edinburgh East was great because I got answers for every question I had, and Harvey from the sales team was really helpful.
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Ravi A.
3 Oct 2026
Verified reviewFantastic service from Alex C and his team thank you!
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G. A.
3 Oct 2026
Verified reviewI would definitely recommend this dealership for their professional, respectful and friendly service
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Kevin A.
3 Oct 2026
Verified reviewFrom the initial email to picking up my new car the overall experience was friendly, helpful and professional.
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Haseeb A.
3 Oct 2026
Verified reviewI have been sold a vehicle with misrepresentation on its mileage which appears to be due to poor documentation I was provided warranty documentation a week after I paid for it - it was not provided at the time of the car delivery It took the dealerships 1 week and multiple calls to provide me 1st invoice and then it took days to get the final one There was no going 'above and beyond'. Everything was minimum effort, just doing the job vibes
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S. A.
26 Sept 2026
Verified reviewA really good experience from the dealership and Dan from the sales team was excellent
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Penny A.
26 Sept 2026
Verified reviewall good sevice
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Tanya A.
25 Sept 2026
Verified reviewAbsolutely amazing
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Helen paul A.
25 Sept 2026
Verified reviewhappy with every step of the process and service, Panny really looked after us
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Adesope A.
25 Sept 2026
Verified reviewMy visit was a pleasant experience. I'd recommend a visit and I believe you'd agree with me
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Gordon A.
25 Sept 2026
Verified reviewGreat staff and a pleasure to buy from
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Neville A.
25 Sept 2026
Verified reviewMy transaction was completed from distance and I never whent to the dealership,but everything' was explained to me I detail, and felt very confident with the purchase.
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Amanda A.
24 Sept 2026
Verified reviewThis is my second car ive bought from Vertu im very happy with the option of cars an the friendliness of the staff
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Philip A.
24 Sept 2026
Verified reviewExcellent service all round. I bought two cars from Virtue. Definitely recommended.
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Victor A.
24 Sept 2026
Verified reviewAll good, will be back for an upgrade in a couple of years.
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Christopher A.
24 Sept 2026
Verified reviewVery helpful and kept me updated on the progress of my order.
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Anne A.
24 Sept 2026
Verified reviewI saw a vehicle advertised online for sale at Vertu Hamilton. I reserved the vehicle for a small fee and a few days later I went to view the car. The salesman Cameron was very helpful and happy to answer any questions I had. The purchase of the vehicle was straight and I picked up the car the following week.
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